We've just moved into a new place a month and a bit ago, the washing machine broke after first use, it didn't even complete the first spin cycle because it randomly stopped! Because DH and I needed a dryer (and didn't have the space for both washing machine and dryer) we decided to get a washer dryer.
We contacted the estate agent who said they would contacted the landlord and get back to us, 5 days later no reply to so we called them up again and they said they'd contact him, same as before no reply. So when we contacted them the third time they said we'd need to contact the landlord personally for such kings (even though they've stated that they would be the mediator between the LL and us and after saying they'd be contacting him?
) So DH contacts LL, tells him washing machine is broke but we'd like it removed so we can get our own washer dryer, he would get it sorted and now a week later no reply again.
AIBU to think we're being fobbed off and to ring the damn LL on Monday and tell him if it's not off the property within 48 hours I'm dumping it or donating it! What even are my rights in this situation? 