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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To expect this woman to help me?

125 replies

jessieisfeelingblue · 21/11/2014 20:16

Today I was shopping in a large department store. I was trying to find a t-shirt for DD in a particular style but I was having trouble finding the one that I wanted. So when I saw a woman heading in my direction who was dressed in this stores uniform I thought I'd ask her. This woman was actually wearing a cap and an apron but I knew she worked there as like I said she had the rest of the uniform on so I assumed she would be able to help me.

But when I asked her (nicely) if she could help me find the thing I wanted and I explain (again nicely) what I was looking for, she told me that she worked in the cafe and not the shop floor and I would be better off asking one of the shop floor staff. I was quite confused by this as she obviously worked there so why wouldn't she know where things were?

I again asked her nicely and told her that even if she did work in the cafe (which I had already figured out before I spoke to her by the apron and cap) she should still be able to help me and know where things are but again she told me she didn't work on the shop floor therefore didn't know it.

AIBU to expect her to help me? She still works there.

OP posts:
itiswhatitiswhatitis · 22/11/2014 22:02

Boring and pointless reverse thread. Agree they should be deleted by MN

riverboat1 · 22/11/2014 22:07

I don't mind reverses. I think they have a place here.

The customer was being either very dense or very rde and controlling OP.

Aduaz · 22/11/2014 22:12

YABU. She was helping you by suggesting you ask another member of staff. She works in a different part of the store and will probably not have much if any more knowledge than you on the clothing side.

Pipbin · 22/11/2014 22:18

RTT.

Reverse threads are dull. OP if you had come on and said what had happened and 'AIBU to have been pissed off', then we would have agreed with you. As it is we are all now a bit pissed off ourselves.

itiswhatitiswhatitis · 22/11/2014 22:31

This is why reverse threads suck because even when the OP comes clean you can guarantee there will still be posts from people who have read the whole thread.

SheenaWasAPunkRocker · 22/11/2014 22:31

I don't get the problem with reverse-AIBUs. The only reason I can see that people don't like them is that they don't like giving the OP a pasting only to find out that they in fact agree with the person thought they were slagging off

Fair enough if the OP posts their own situation they will get answers based on what they post. But if people aren't unnecessarily rude they won't end up feeling stupid when they realise they actually agree with the OP...

Pipbin · 22/11/2014 22:40

I just don't like the dishonesty of it.
If you want to bitch about something then botch about it - don't make shit up.

Tinkerball · 23/11/2014 00:25

Sheena it's nothing to do with feeling "stupid", it doesn't matter what the situation is really it all ends up the same as I sais - lots people answering OP only, pointless.

Tinkerball · 23/11/2014 00:26

Plus I don't get why people do them in the first place.

vitabrits · 23/11/2014 07:26

Slightly off topic, but I love it when someone mistakes me for a shop employee and I manage to help them anyway :)

needaholidaynow · 23/11/2014 07:32

This reply has been deleted

Message withdrawn at poster's request.

LIZS · 23/11/2014 07:35

The correct thing , even as the employee , would be to have found another member of staff who could help and introduced them to the customer. op if this is a reverse you sound offhand and a poor representative of the company's customer service.

Fairenuff · 23/11/2014 07:51

vitabrits that happened to me in the changing rooms once and I ended up going out into the store to get something in another size for the woman to try on.

EhricLovesTheBhrothers · 23/11/2014 08:13

Not only are reverses annoying and stupid, this one was utterly dull as fuck.

WhoKnowsWhereTheTimeGoes · 23/11/2014 08:16

Reverses piss me off, just another form of trolling.

however · 23/11/2014 08:33

I don't see the big deal. Trolling, to me is making a story up out of your imagination. This isn't trolling.

AllThatGlistens · 23/11/2014 08:35

Reverses give me the rage.

Just make your fucking point! Fucking stupid way to post.

Disclaimer: I do have a bad bout of pmt so may be slightly irrational this morning Grin

drivingmisspotty · 23/11/2014 08:55

I understand reverses can be annoying and in this case it was for something trivial. But I remember seeing one before about whether OP should leave her DD alone with her very recent boyfriend. It was a reverse as the OP had actually been the daughter and had been abused by her mum's boyfriend. She was just trying to figure out her mum's behaviour. I think sometimes it does have its place, when people want really honest answers. Not sure I'd outright ban them.

Humansatnav · 23/11/2014 09:15

I idea to work in a chemist when in collage. Uniform was black skirt white blouse.
On lunchtime I would do the butty run to Tesco - uniform there then was blue and white checked tabard with Tesco written on it.
I would be accosted by their customers on a regular basis. One complained to a supervisor once . Customer can be nuts!

WhoKnowsWhereTheTimeGoes · 23/11/2014 09:24

Trolling is lying to get a particular reaction, therefore it is trolling. Admittedly this one is pretty harmless, but some are definitely not.

Fairenuff · 23/11/2014 11:32

Trolling is lying to get a particular reaction

And, trolls often don't come back to their threads but just sit back and revel at all the idiots responding to them.

GoodKingQuintless · 23/11/2014 16:44

I agree it is trolling.

Also, the logic that you will get an "unbiased" reaction by presenting it from the other perspective is flawed. Nobody would be able to give a representation of the "other side of the coin", when they are firmly placed on one specific side. So it would never be "objective" anyway.

slithytove · 23/11/2014 16:54

It doesn't have to be a reverse to get really honest answers.

"Staff member works in a cafe of a large dept store. Customer wanted to know about stock in the clothes section. Cafe staff didn't know but customer wanted the help from the cafe staff. Who was bu?"

Summerisle1 · 23/11/2014 16:57

Yet another deeply irritating reverse thread. It's irritating because there was never any need to make it a reverse! Quite clearly, the rude customer was being unreasonable. But now it's you, OP, that are sitting on the Unreasonable Step.

furcoatbigknickers · 23/11/2014 16:59

This place os crazyGrin

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