I'm battling a one woman battle on this front at the moment. The crass 'pretend not to understand' technique is being employed against me, and unfortuneately in a war of attrition, the healthy person always wins :(
Can't give real examples but it's stuff like ...
'we've known for four years that you can't use your arms, and have had medical proof from then, but we've decided that you MUST do this activity which depends on arm strength& dexterity in order to access something upon which rests the ability for you to do your job'
And then ignore 4,5,6 explanations as to why someone with no arms cannot be forced to use their arms... And get very angry and turn it into a really big issue... Then profess surprise that the constant demands and badgering, & the effort of constant meetings to discuss (push me into backing down), have made it very hard to do my job, and the effort involved has actually made me ill.
Then only backing down when it's put very clear to them that they're directly contravening the equality law, and them it's all 'but how were we supposed to know you had no arms! We didn't know that having no arms would stop you using your arrrrms!' etc etc etc.
It's fucking annoying, and actually incredibly hurtful. I hate being disabled :(