I will keep this somewhat anonymised for the consideration of some of those involved.
A place I do business with is in steep decline, because it cannot keep staff and has had a staff shortage for about a year. Customers cannot rely on it as it has had to 'shut up shop' for a day or two with the staff shortage from time to time. Two of the staff were sacked without basic confidentiality being observed (I knew beforehand and was not alone). The proprietor has even made comments about staff on the business's social media feed which are wholly inappropriate. He has no idea how to manage people and does not let the office manager get on with it, who can.
AIBU to want to do something to try and help save the business? Not sure what though. There are some people who work there who have always been very helpful and for whom I would not wish to see out of a job.