We visit a playground a couple of times a week and there is another child there who is very excitable and lively. Lots of biting and shouting/being loud and grabbing/scratching other children.
My daughter has been scratched in the eye (very purposefully, with clenched claws attacking centre of face), had the back of her ear scratched so severely it bled, and bitten on 2 occasions (peeling skin and teeth marks that stayed for days).
The mother of the child is defensive when I have tried to talk about it and justifies behaviour by saying her child was provoked (pushed or had a toy taken away for example).
I don't want to stop going to the local playground 5 minutes from our house where we have made lots of friends, because of this child. But also don't know what to do if the other mum won't discipline or tell her child it's wrong to hurt someone. What would you do?