BRANDALLEY

[Gilly08]

I would advise that you do not purchase anything from Brandalley. I placed an order beginning of September and was told after several weeks that I would be credited as the supplier could not provide the items. We are now in December and I am still waiting to be refunded for items I never received. I have spoken to customer advisor, sent numerous emails and still no further on. It is criminal that these companies can scam innocent people and not resolve the issue!!!

Thanks for the warning. Can you claim from your credit card? www.moneysavingexpert.com/shopping/section75-protect-your-purchases

I was worried about this, but ordered this week and received it today. I think they got a new IT system and the older orders are buggered. Try via the Facebook page.

I've never had any problems with them. I have always received the goods or a refund in the stated time.

I will try and claim from my credit card but unsure if too much time has now lapsed as Brandalley kept making false promises that I would be refunded and this has gone on and on!