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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Toddler haircut. AIBU or was hairdresser? Pretty pissed off TBH.

87 replies

JesusInTheCabbageVan · 16/11/2013 12:37

Today I took 23mo DS in for a haircut as he's turning into the Dulux dog. He's had three haircuts previously, which we've got through with a combination of cheerfulness, distraction, cuddles, bribes, firm restraint etc. Whatever works, basically.

Today it was a guy I hadn't seen previously. I settled DS in the chair and explained that he was usually OK with scissors but tended to freak out with electric clippers.

His response: "Well, it's a case of start as you mean to go on. In my experience, whatever you do now, they'll be exactly the same when they're six or seven."

Hmm

So I suggested we try scissors. As soon as he started, DS got quite agitated and tried to wriggle out of the chair. I picked him up before he could fall out (it was a good three feet to the ground) and gave him a hug.

Hairdresser immediately said "See, that's the worst mistake you could have made. You shouldn't have cuddled him because now he knows all he has to do is cry."

We tried various different things, all at his suggestion. Taking DS off to calm down, sitting him in an adult chair, sitting him in an adult chair with a cushion, with me next to him, with me sitting a distance away. Each time, DS freaked out and hairdresser just stood there and laughed till I intervened.

I asked if we could do it with DS sat on my lap or cuddling me, as this had worked in the past. He said no, because "Every time I've done that in the past, I've had to take two or three days off work because I've cut chunks out of my fingers." Even with clippers? Yes.

I suggested that it was more dangerous to try and cut a toddler's hair if the toddler was bucking and thrashing round, and he said "No no, there's no danger. I'm the only one here who can deal with the wild ones." Then we'd try something else, and he'd just stand back and do nothing while DS screamed. Eventually I'd pick DS up again (because this guy wasn't even TRYING to cut his hair), and then he would whinge about how it was all my fault for cuddling him at the start.

In the end I said to him: look, let's stop talking about what I've done wrong, and talk about how you actually plan to cut his hair, since you keep saying you can do it if only I "help".

At that point a woman started shouting from the back "You need to stop mollycoddling him! You have to be firm!"

Yeah, thanks. Hmm

He then said he wanted me to keep settling him back in the chair every time he climbed out. Fine. So I started doing that. After about 5 goes, the hairdresser suddenly said "This isn't working is it? Can you get his dad to bring him in?"

FFS. So now, instead of a toddler who is mildly distrustful of haircuts, I have one who is (probably) downright phobic. And still no haircut.

OP posts:
Vix1980 · 17/11/2013 08:29

Id certainly complain about the t$$t of a hairdresser, "im the only 1 who can handle the wild ones" Well showed how much he knew didnt it Grin.

I'd also seriously think about writing to your local paper to let other people know how crap they were, you went for a haircut and got screamed and laughed at by 2 members of staff, a complaint may do little to help but bad advertising would make them think twice to doing the same to others in the same position as you were.

For what its worth, i think you did your best, if ds was scred the first thing id do was give him a cuddle tell him everythings ok then sit him back down whilst talking to him all the time. Ive been to a few hairdressers by us, some have been ok but the 1 i found was the best is an older lady, its actually a barbers and ladies in one so shes had tons of experience, she lets ds sit on my knee while he plays with the robot toys she has, were in and out in 10 mins and he doesnt cry once.

I took him to a young girl previously who's just opened up, he was 16 months and she expected him to sit still on a plank of wood balanced on top of the chair Hmm. i walked out at that point as she couldnt see why i was saying it wouldnt be happening!

SpencerPercival · 17/11/2013 08:30

i had a mate like this - son was a right pita with hair cuts

then one day her mum took him to get it done

Job done - no tears

I think you probably are projecting a lot

JesusInTheCabbageVan · 17/11/2013 10:05

Spencer Lots of people have said they have had exactly the same trouble with their DC. Are they all projecting a lot? It's a bit of an assumption, isn't it? Wink

nkf Sadly, yes. He has masses of hair and it seems to grow like cress.

OP posts:
JesusInTheCabbageVan · 17/11/2013 10:07

Review's gone up!

www.yell.com/biz/the-gentlemans-chair-cardiff-2123482/

OP posts:
crunchybargalore · 17/11/2013 10:50

Well done!

Joysmum · 17/11/2013 10:53

Did you speak to the hairdressers first before putting that review on?

I like to review but I think it's only fair to speak to the business concerned first, especially since you've always been unhappy in the past so this was a one off having received previously great service.

YankNCock · 17/11/2013 10:58

YANBU. What a dick.

This is why I have a mobile hairdresser. She was recommended by my neighbour/childminder. Only charges £3 for DS, and £19 for me, and she does a brilliant job. Extremely patient, chats to DS kindly about everything, and he's happy because we're in our house and he gets chocolate buttons at the end!

gorionine · 17/11/2013 10:59

I guess it is not difficult to suss why this hairdresser is indeed a hairdresser and not in a childcare profession (or a diplomat Smile)

IMHO, it would have been ok to say "listen, I know I will not do a good job with scissors on a wriggly child, do you mind if we try in a few minutes , after he calms down a bit" but parenting advice such as Well, it's a case of start as you mean to go on. In my experience, whatever you do now, they'll be exactly the same when they're six or seven. or See, that's the worst mistake you could have made. You shouldn't have cuddled him because now he knows all he has to do is cry. WAAAAYYYY out of line! YANBU!

SilverApples · 17/11/2013 11:03

I think if you give poor service, you deserve a poor review.
It's how restaurants work, isn't it?
The man was obviously oblivious as to how bossy and pointless his behaviour was, and if the review makes them realise that they only deal competently with compliant customers, so much the better.

JesusInTheCabbageVan · 17/11/2013 11:06

Joysmum Never GREAT service, really. On two previous occasions they've cut his hair. First time all went fine as he was too young to be scared. Second time he was a bit unhappy about it, but I was able to distract him with Quavers and the girl who did it was pretty cheerful and kind. Third time: this asshole.

I've spoken to places in the past (rather than review) when it's clearly been a one-off lapse. In this case I did think about going back to make a complaint, but I just had a feeling that it wouldn't help. I had a strong sense when I was there of them all "joining in" with him (e.g. the woman shouting from the back room). Without being paranoid, I knew that as soon as I left, they all had a good laugh about it and bitched about what a shit mum I was. Bearing in mind they practically said as much to my face. If I'd complained - even if they'd apologised and made the right noises - I'm sure the boss/owner would have sided with him and believed him over me.

OP posts:
toffeesponge · 17/11/2013 11:12

My boys have always loved having their hair cut. Unfortunately we have yet to find someone who can cut it properly. They went yesterday to their usual place. Got someone new who has only just started there (older lady) who has made a mess of both boys hair so now we have to look for a new salon.

We have tried one where they didn't tell me she was a trainee and she cut his ear.
One where I said don't do X please and she did X.
One where she said my two year old was annoying when she was asked to look one way and looked the other and then looked the way she wanted her too Hmm I was very close to leaving mid cut and wish I had.

If anyone can please recommend somewhere I would be grateful.

My boys have lovely hair but apparently having double crowns and a cor flick make it impossible to cut nicely HmmAngry.

OP - do not go back there. He called your child wild and said he is the only one who can do them but he couldn't!! And your child does not sound wild. He was probably picking up on the twat who likes to lord it over small children and make mum feel shit. Bring dad next time, indeed.Hmm

ATruthUniversallyAcknowledged · 17/11/2013 11:22

What a twat.

Ds is two and never has his hair cut without being sat on one of our knees. The hairdresser is fab. He gives a lolly at the end of each cut so ds now gets excited about going there. We've also discovered that if we give him the lolly just before the hairdresser does the awkward bit at the front/ears then ds will be so distracted trying to open the damn thing that he doesn't notice the scissors coming towards him Smile

I never thought I'd be pleased my two year old was eating lollies but whatever works!

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