Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Arrrghhh why is it so hard to set up a bank account?!!

5 replies

mmmdonuts · 02/10/2013 12:36

With Lloyds. I spent nearly an hour in their bank this morning trying to set up a 2nd current account with them, the idea being I could use this one for online payments (reluctant to use my main account as my card details were stolen a few weeks ago and I caught an unexplained payment on my statement) Angry

Anyway the manager wasn't available then to deal with my paperwork and so booked me in for an appointment at another branch at the weekend.

The other branch has just phoned and said there must be a mistake as noone is available to see me on Saturday to set up my account.

Argh!! I said I really need it sorted by this weekend so will try another bank.

What should I do?!

OP posts:
littlewhitebag · 02/10/2013 12:39

It will be faster to open a second account with LLoyds than a brand new one with another bank i would have thought. Is there any way you could get to an appointment before the weekend?

mmmdonuts · 02/10/2013 12:56

No, I work full-time :( I went in specifically on my morning off today to sort it and they couldn't Angry

OP posts:
AKissIsNotAContract · 02/10/2013 13:00

I just opened an account with natwest, did it all via email/post and didn't have to set foot in a branch at all.

Barbeasty · 02/10/2013 14:01

Have you tried doing it over the phone? Or online? I know you can set savings accounts up online, not sure about others.

If not then you can do it in any branch. Have a look online and see what branches you can get to which are open on a Saturday and book one of them.

Although, I haven't needed an appointment in the past, I've just walked in.

mmmdonuts · 02/10/2013 14:19

Hurrah. Just spent 40 mins on the phone (all lunch break, yay) to them and they've set up a new account so all I need to do now is go to my appointment on Saturday 5 miles from my house to show address proof.

Their diaries had messed up, that was the problem this morning.

Nothing is ever easy with me!!

OP posts:
New posts on this thread. Refresh page