Ground floor by Space exhibit toilet today 10+ nappies/ crap on top of full nappy bin at 2pm, floor flooded, I only went in there because we had to, other parents opened the door and decided not to go in.
Not an isolated incident, every waste bin on every floor full, every toilet the same although not as shocking as that one... security were great helpfully pointed out some amazing stuff.. like re-entry marks... still super rank in the toilets.... Why can't they take the lead from the NHM, London Zoo or just understand that at peak Easter hols facilities need to be checked hourly.
The Museum has a lot of keen staff willing to showcase their learning offering which is great.... shame they expect everyone to slum it with the basics...