To think a UK based company should be able to have delivered a 29/11/12 order by now?

[SoupDragon]

Bloody Van Cols school photography.

Dont even go there - still waiting for a promised delivery on 31/12 - not Van Cols though

After an initial "we posted within our ridiculously long stated time frame. I'm going to blame the Christmas post" email they are now ignoring me.

Bastards!

I've had a delivery from the US followed by a replacement item from the US in the same time frame.

I think, unusually, every other delivery I've had this Christmas has been perfect.