To cut a long story short I've had a crap year too but nothing I have any control over - one of my parents was ill for most of the year and then passed away.
I'm getting really bored with my friend moaning about how crap everything is - her house is too small, she doesn't have a job (well if you actually apply for a job then you might get one - they're not just going to magic out of thin air), she's too thin/fat (depending on which day you talk to her). I know I'm sounding harsh but her problems don't seem insurmountable.
WIBU to tell her to get a grip and do something about the things she is unhappy about?