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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to think Vodafone are at best a bunch of fuckwits.

1 reply

TotallyEggFlipped · 31/10/2012 12:54

I've been trying to get my handset unlocked for weeks/months. My contact expired 8 months ago. I have given them all my details, but because I don't have a Vodafone account or an active number I keep getting 'computer says no' emails back from them. I've been into the stores, I've called, I've emailed, (repeatedly) but they just keep asking me for my Vodafone mobile number or account number WHICH DON'T EXIST. They have the number I used to have, my email address, all the handset details etc.
AIBU to think they're either deliberately being obstructive or they're a bunch of fuckwits?

If you're thinking of joining Vodafone, DON'T.

OP posts:
Iamsparklyknickers · 31/10/2012 13:07

Have you got an independent shop or market stall nearby that will do it for you? The one by me does it "for a fiver if it's yours, tenner if it's nicked", delboy that he is Smile

Yanbu to begrudge having to go and pay someone else though.

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