to HMRC?
My lovely (not so computer literate) aunt from the USA sent me a birthday gift of some clothes and shoes. I haven't received the package yet, so don't know exactly what is in it, but I did receive a letter from the postal service demanding 130 pounds for duty and VAT! My Aunt did ask before sending apparently if she could prepay any charges that might occur, if any, but it was impossible.
Also, a WWYD, how can I nicely tactfully suggest that she just sends money or orders from a UK website next time or even doesn't send anything without sounding ungrateful? She is a really lovely lady and I don't want to upset her in any way, because she'd be mortified that her gift put me that much out of pocket (which I can't really afford!) This is especially because she is already talking about what she wants to send to the kids this Christmas.