To be at my wits end on how to get theset texts to stop?

[Lambzig]

I am currently 33 weeks pg with DC2.

When I was pregnant with DD (now 2.5), I found out very late in the pregnancy that I would not be able to breastfeed due to medication I am on and need to take every day (consultant assumed I knew and no-one discussed until 38 weeks). I was absolutely devastated at the time and it stopped me going out of the house when she was very little as I was ashamed to be ff in front of my bf friends (who btw were amazingly supportive when they found out).

Obviously, this time I know that I wont be able to BF and although I really explored with my doctor and my midwife if there was any way around it or the possibility of taking a break from the medication, but its not possible and although it saddens me, at least I am expecting it this time.

In the past three days I have been bombarded with texts (25 and counting) from the hospital (the same dept where my midwife sits), demanding (they really are written very pushily) my attendance at breastfeeding workshops. After the first few, I rang up and asked to be take off their list as I would not be attending. They said yes, but this has been ignored and more texts came. I spoke to my midwife yesterday who apologised and said she would sort it, yesterday, but another 8 texts today so far. I am finding it really distressing as its a constant reminder of my failure.

Have just called the number again and asked again for the texts to stop as I would not be attending and got a very aggressive person on the phone who said "dont you think sparing the time to get the best for your unborn child is important, or dont you care?". I didnt feel like explaining, so put the phone down and burst into tears.

How can I get this to stop?

ah, sma from Floppy

and Hipp organic's version

it's really hard to get the info if you don't know manufacturers' names.

Lambzig that is awful for you - I do hope you get somewhere with your complaint. The way the woman spoke to you is inexcusable, regardless of your reason for not bfeeding.

On another note, the hospital doesn't supply sterilising equipment? That is pretty poor also. My DD3 was in SCBU and tube-fed after she was born. I had to express milk for her - how are you supposed to do that with no sterilising equipment? The hospital I was in provided a cold-water steriliser which was on my table, and the HCA gave me a fresh one each day. These were also supplied to the mothers who were ffeeding.

Hope you're feeling better today.

Quick update. Spoke to PALS and they were very helpful. Unfortunately, I didnt get the name of the person who said that to me, but they are still escalating it and the texts as a formal complaint that they are managing for me and I am assured that they will get a response quickly for me. Have emailed details in writing.

I have spoken to the comms team at the hospital who have assured me the texts will stop by the end of today (43 and counting) and that I should have received only two (still think its a bit insensitive that I received any). I got transferred to senior manager, but before that spoke to someone more junior who was probably a bit too chatty and told me that they had had a lot of problems with the company who sends these alerts and have sent scan appointment alerts to women who have lost their babies and had lots of complaints. Dont expect she was meant to tell me that, especially as it was in a "some women have it even worse than you from us" way.

Looking forward to seeing my midwife tomorrow as she no doubt thinks this was sorted.

I will take in the single use bottles, but wanted to get Aptamil as that is what the hospital use (will double check) so that I can use mine at night and perhaps theirs when DH is there to brave the gauntlet of getting them for me. Obviously I dont want to mix formulas.

No definitely dont have sterilising equipment (as would have preferred an organic milk) and was told I had to use what the hospital provided.

That all sounds good and I'm glad they are taking this seriously.

If you did want to use HIPP then you can sterilise your own bottles using a tupperware and milton tablets/fluid, and take as many HIPP cartons as you need for the whole stay.