Please or to access all these features

Add post

Watch this thread

Save thread

Start a new thread

Flip thread

Hide thread

My feed

Active Unanswered threads

Getting started FAQ's

Unanswered threads Acronyms Talk guidelines

Hide shortcut buttons

Talk

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Flip

1 2 3 4 5 6

Original poster

That this is unacceptable

148 replies

bongobaby · 14/08/2012 14:30

I went into a well know phone shop at the weekend to purchase a mobile phone. The sales advisor was a young chap who was helpful when speaking to me. We were having a conversation about a network provider to which he then replied " yeah they are a bunch of c*s". It was a tumbleweed blowing past moment as I looked at him and then looked at my DC who was happily sitting beside me in the shop and had just clearly heard what had been said.

I quickly told the sales advisor to sush and not to say that word to which he just laughed!!. DC said mummy why did that man say that naughty word...
I have complained to the customer service but all they said was sorry. AIBU to think and want a better response than that. I,M disgusted by the word being used infront of DC.

OP posts:

JennerOSity · 14/08/2012 16:30

but that is a bit different Dozy - if he had laughed and said 'so what' would you have not been at least a teensy weensy bit annoyed?

Original poster

bongobaby · 14/08/2012 16:30

sorry would never disparage parenting at all dantev. Guess i,m not that good at getting things accross.Was just miffed at the use of the word is all.His laughing didn,t help. He was probably embarrassed but should of rectified himself straightaway. That word is not on is all.
cuntsphonewarehouse see what you have caused. Holding out olive branch.

OP posts:

DozyDuck · 14/08/2012 16:31

No I don't think I'd have let it get to me tbh. If I stressed the small stuff I'm pretty sure I wouldn't be here anymore

Did the phone guy say so what? I can't see that on there?
If he said so what then that's bang out of order. Why can't I find it?

WildWorld2004 · 14/08/2012 16:31

I probably would have just laughed & thought nothing of it. If your child knows its a bad word then they know now to use that word.

I was sitting at a park, my 8 year old was playing there with some people from her class & the language some of these kids were saying was horrific but my dd hasnt started swearing as she knows shes not allowed.

Dont really know what more are you expecting?

DozyDuck · 14/08/2012 16:32

It's ok bongo everyone forgives you if just for the cuntphone whorehouse

Original poster

bongobaby · 14/08/2012 16:37

Lisaro, I did say something that he shouldn,t use that word to which he just laughed. It seems to be a popular word out there in the world at this moment. I was offended more because of a bloke calling a child a cunt last week in the park All out holy war broke lose with the other parents in the oark at the man. I guess at that stage in the shop I had enough at the word. And his response was crap.

OP posts:

JennerOSity · 14/08/2012 16:38

Dozy no - by all accounts he didn't, he only laughed - but that's not far off unless he was also blushing furiously .

You sound nice and laid back, a pragmatic way to be in this funny ol' world - I'm afraid I would have been at least irritated if someone swore and then said so what laughed at my objections.

Having said that, I think a lot depends on context and attitude of said person.

cuntphone whorehouse

lisaro · 14/08/2012 16:38

Ah, I get you. To be really honest, I don't blame you for being offended at all.

atacareercrossroads · 14/08/2012 16:40

Yabu, maybe he thought best not to draw too much attention to his 'cunt', that can be vocabulary suicide infront of children as we all know. Or perhaps he thought whopping his ceremonial sacrificial sword out and cutting his spleen out and eating it infront of you by way of an apology wouldn't be appropriate?

Either way, you've had an apology, get over it.

YouOldSlag · 14/08/2012 16:42

OP, I agree with you.

I don't expect to hear bad language from people in a customer facing role and I don't like it when people swear in front of my children.

If someone did both I would be pretty annoyed. I do a lot of mystery shopping for phone shops and I would have had a field day if I'd had to put this incident on the data!

CeliaFate · 14/08/2012 16:43

I would be incensed if a salesman had used the word, then laughed and all I got was lame apology.

He should lose his job if he can't maintain a professional discretion and speak to customers properly!

I wouldn't accept that language from anyone I was paying for a service.

You were totally right op, and definitely YANBU.

DozyDuck · 14/08/2012 16:46

I'm not laid back but when you deal with much worse on a daily basis, bad language (although I don't use it in front of children) doesn't phase me.

That said I'm sure children starving in Africa etc etc wouldn't be bothered by my problems.

It's all relative.

OP YANBU to be annoyed. It wasn't ok. He should have apologised.

There's nothing else the company should do though as long as they've apologised.

Original poster

bongobaby · 14/08/2012 16:50

YouOldSlag. This is what I didn,t expect either and is it so bad of me to of wanted a nice customer service without resorting to the use of that horrid word. I,m being made out on here to be some sort of witch who wants him sacked. Yes an apology made but not from him. atacareercrossroads he wasn,t hungry at the time.

OP posts:

JennerOSity · 14/08/2012 16:50

Dozy you certainly sound like a pragmatic person - hope your daily-worse-than-swearing problems improve.

YouOldSlag · 14/08/2012 16:52

Dozy- how are you bringing children starving in Africa into this? I know you are suggesting perspective, but you could use that argument on any thread . MN would die on it's arse if we all got some perspective!

Stick to the topic please- swearing in a shop, in front of DC- good or bad?

Original poster

bongobaby · 14/08/2012 16:52

Be intresting to know if he said in his interview are you bunch of cunts gonna give me the job or what? My point exactly on how not to speak to people.

OP posts:

JennerOSity · 14/08/2012 16:53

Steady on OP - you are not being made out to be a witch who wants him sacked - thought that'd all been cleared up way up-thread! Lets not go back there now! It sounds like you are having a go at youoldslag when she is agreeing with you!

DozyDuck · 14/08/2012 16:54

Youoldslag I was talking to someone who wondered why I was so laid back. I'm not.

And if we are sticking to the topic that's not what was asked

atacareercrossroads · 14/08/2012 16:55

Spleens are quite small, he would have managed

YouOldSlag · 14/08/2012 16:55

I think you've had a right kicking on here OP, and in your shoes I'd be amazed he even did it.

I am also shocked that he actually thought it is OK to use language like that whilst at work in front of customers. I means surely it's a page one no brainer?

DozyDuck · 14/08/2012 16:56

I was actually making the point that although it wouldn't bother me as such, although I think it's not ok, it completely NU for others to get worked up about it

CeliaFate · 14/08/2012 16:57

I think this is the type of thread where one person shrugs and goes "Meh" and lots of other posters jump on the bandwagon.
Disgusting behaviour from the salesman, ANYONE who swore in front of me when they're selling me something or providing a service would not get my custom again and I'd make damn sure they and their boss knew why.

DozyDuck · 14/08/2012 16:58

I don't think OP has had a kicking,certainly not off me.

She asked if she should get more than an apology, people said no apology is enough.

The swearing in front of kids is not in question. It's wrong.

YouOldSlag · 14/08/2012 16:59

No, I didn't mean you Dozy, but I read a few pages of the thread before replying and she was getting a right bashing!

Original poster

bongobaby · 14/08/2012 17:00

JennerO I am agreeing with OldSlag not having a go, what she said is right.And also what you have said. Just taken a back at some of the negative reply,s. Yes i,m shocked at his term, but seems like its an ok word me suppose from on here.

OP posts:

Flip

1 2 3 4 5 6