Outside of London, where I acknowledge you can find experts who specialise in pretty much anything, and who are worth the most (just about), my experience seems to be paying top whack for beauty therapists just out of college (presumably on minimum wage), who are expected to turn their hand to everything from nails, to waxing, to massage, to skincare. The experience is normally very disappointing. I'm only just outside the M25, but I can't find anyone who will specialise, just Jill-of-all-trades who faff around giving far more thought to their own hair and make up that day than actually getting in depth with what is going to make the biggest difference to each individual client.
My pet hate is going into a room for a precision treatment like waxing or threading, and its all dimly lit with candles and whale music playing. I always ask if they have another light source, but mostly they don't and they end up missing so much. Tis crap.
AIBU?