I bought a last minute ticket to an event yesterday. I would have collected it from the box office on arrival with my photo ID. I am now ill and can't go
I rang customer services, as never mind the cost (bad enough), I just think it's awful to have a vacant seat when someone else might well jump at the opportunity. I was told the only options I have are
(1) go to the box office myself (3hr round trip) and collect it then give it to someone else. This is impossible, and if I could manage that then I'd just go myself wouldn't I?!
(2) go myself (see above)
(3) waste the ticket that someone else could be using and leave the seat vacant.
It is simply not possible to get rid of tickets within 5 days of the event unless you physically have them in your hand and can give them to someone else.
London 2012 should be ashamed
.