Some of you may know that my mum died in March (2 weeks before DS, her first grandchild, was born), my dad has been really struggling so I wanted to make this Father's Day really special for him. So I bought a really lovely frame for him and ordered some photos of him and DS for it, to be on the safe side we paid extra for next day delivery. It was due to arrive yesterday, so I stayed in all day.
DH went out in the morning and when he came back there was a Yodel delivery note through the door saying we weren't in, so they'd taken the package back to their depot.
Except I was in. At absolutely no point did anyone knock at the door or ring the doorbell, we even double checked the doorbell, and it works just fine. I didn't have any music on, the TV wasn't on, DS was sleeping the whole time (so he wasn't screaming or anything), there was no way I'd have not heard!
So we call Yodel. Cannot get through.
Then we try their website. Does not work.
Finally get through to them this morning and get no apology and are told that the delivery driver has gone out so we have to wait till Monday.
So we paid extra to the printing company, who I presume paid extra to Yodel, who totally failed to do their job.
We've just had to go out and pay (again) for the prints, we also had to pay more for them as we needed them today, and we had to pay parking & petrol.
If those utter fuckwits don't deliver the prints on Monday I am going to be so fucking pissed off.
What really gets me, is the driver obviously managed to walk to our door, fill out the note and stick it through the letterbox, but couldn't be arsed to ring the doorbell and wait for us! How the fuck does that make sense?