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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To object to someone pushing in a queue and telling them so?

84 replies

Goldenbear · 11/06/2012 17:59

My DS has a inset day today so I said I'd take him to the city centre on the train as he likes going on the train. I had 14 month old DD with me aswell. We intended to meet DP with some Lunch as DP works in the City centre and DP was going to take the children into the library whilst I went and got a prescription.

I went to M&S for the food, the manned tills were packed so I went to queue at the self checkout. I was queuing behind a woman with a baby. I noticed a woman with a boy about 7 just to the side of us all queuing. The woman with the baby looked over at her to but then a till became available for her. I decided to politely point out there was a queue to the woman with the boy. She replied that she knew that and she was next. The woman with the baby turned around from scanning her shopping and said, 'no she is!'. The woman who pushed in then explained to us all in the one queue, directing her reply at me, how there are two queues, one for those paying with just card at the self service checkout and one for those paying by cash or card- she was in that queue and everyone else was in the other. So I said, 'according to who, you? Do you think I'm standing here for fun!'. The woman then said, 'does it matter?'. Everyone in the queue was watching and the woman who had the baby in the buggy, scanning through her shopping said, 'maybe not for you'. A couple in the queue then loudly proclaimed, 'that's not the point!'

Anyway, I didn't say anything else but then thought afterwards maybe I did make a mountain and all that... The thing is I was meeting DP and DS also wanted to go in the library with him. It's lunch time so DS and I wanted to meet him on time. So in that respect yes it did matter. Not that this woman new all that but I just thought she was so bloody arrogant.

Is she right, AIBU for caring?

OP posts:
manicbmc · 11/06/2012 18:02

Queue jumpers piss me off. It's like their time is more valuable and precious than yours. So YANBU.

Sirzy · 11/06/2012 18:03

Hard to know without seeing the store, I know quite often the queuing system at the self scan at our supermarket can get quiet confusing

PandaWatch · 11/06/2012 18:04

People do things like that because they know most people won't say anything. You were absolutely right to make a fuss. I would have done the same. And have done in the past.

HecateTrivia · 11/06/2012 18:09

Did she actually push in after all that or did she wait?

Dirtymistress · 11/06/2012 18:10

YANBU. People who queue jump wind me right up with their complete lack of manners. You should be proud of yourself for making a fuss. If you say nothing, you spend the rest of the day rerunning the scenario in your head with all the brilliantly cutting things you might have said. Far better to get it off your chest. Get crosser next time.

Goldenbear · 11/06/2012 18:10

Well yes exactly. I used to be someone who never said anything but now I just can't help myself. However, it was just the way she shrugged her shoulders that made me think afterwards am I just becoming middle England's, 'disgusted Of Tunbridge wells'.

OP posts:
zlist · 11/06/2012 18:11

YANBU
Queue jumpers expect to get away with it too much. Sometimes I call people on it and other times I let it go. Depends on how I feel.
Had a woman once blantantly triied to push ahead of me at the cinema. When I called her on it she then asked me if she could skip in front of me (to buy tickets) - she was a bit shocked when I didn't immediately say yes but asked her why. Series of reasons to which I could reply that I was in the same position followed. Then the cashier was free and I just went and paid leaving her there, behind me. She was a bit Shock and I was a but Hmm. I got the distinct impression that she fully expects to push in at every queue.

mothmagnet · 11/06/2012 18:12

Funnily, I also once had this happen in the SS queue at M&S - a woman stood in front of me, then advanced to my bloody till. I said something, she said 'oh sorry, you go', then basically I apologised for saying something, and eventually ended up thanking her for letting me go next Blush.

What an idiot, YANBU for standing your ground.

Goldenbear · 11/06/2012 18:13

Yes she did push in after all that.

The queuing system was obvious as it curved around to one side and the she arrived and it was just her. She looked over.

OP posts:
CrumpettyTree · 11/06/2012 18:14

It's difficult to know whether YABU or not without knowing whether the woman was right about the queueing system. Could it be that they do have two queues? If not then YANBU

Milliways · 11/06/2012 18:18

I get mad at Aldi when people just push in front and say "But I've only got 3 items" or similar. I had already let 2 people in front of me because were carrying small DC and had 1 or 2 items each, so I do actually want to get my own shopping done! Woman got really shirty too and I nearly always do offer to let someone in, but not if they just jump in all expectantly.

Mintyy · 11/06/2012 18:20

Too long and complicated for my poor old gimmer brain, sorry.

Goldenbear · 11/06/2012 18:20

zlist, I don't think I ever let things go anymore so I don't know maybe in highly strung. There was no reasoning, just absolute conviction that she was very clear on how the queues worked. She was not embarrassed atall despite the queue behind me.

OP posts:
Coconutty · 11/06/2012 18:22

This reply has been deleted

Message withdrawn at poster's request.

Goldenbear · 11/06/2012 18:29

Crumpettytree, yes, I wouldn't know the queuing systems for self service. It seemed apparent that only one queue existed. I think if I was her I would've said to the queue of people, 'is everyone card only?'. Anyway, she was making that up as she went along as when I told her that there was a queue, she replied that she was next after the woman waiting with the baby - well she was waiting our side as it were.

OP posts:
Goldenbear · 11/06/2012 18:34

It was quite funny actually as I met DP was explaining (moaning) about this bloody arrogant woman, we were walking to the library which is about 10 mins away, I looked over and she was crossing behind us. I though she was heading for the library and we'd have another showdown at the self service loan point!

OP posts:
TandB · 11/06/2012 18:37

My favourite type of queue jumper is the one who just loiters in the general vicinity of the queue and then tries to dive in front and who, when I scream at them it is politely pointed out to them that there is a queue, does an exaggerated start and says "Ooh, so sorry, i didn't see"

Yeah right.

TandB · 11/06/2012 18:39

I also reminisce fondly about the oldish gentleman in Waitrose who tried to blatantly join a queue of about 12 people, about 3 from the front. He even said "excuse me" and everything.

When the woman in front of me, backed up by myself and another lady, pointed out that he was queue jumping he had a complete hissy-fit and shouted at us "Oh I'm terribly sorry. I'm obviously just not as important as YOU MOTHERS".

Not sure if he meant mothers literally, or if he had missed off the "fuckers" from the end.

TandB · 11/06/2012 18:40

reminisce? reminice? reminicse? reminise?

Nothing looks right.

accountantsrule · 11/06/2012 18:44

I spent the first two days of my holiday in France last week being too polite to those pushing in queues, by day 3 I stood my ground and made sure I was very loud about it! It pisses me off when people queue jump, why do they think everyone is standing in a line waiting their turn.

Although sometimes it is a bit confusing in somewhere like Tesco Express when people are queuing for the normal tills or the self service tills - I usually hang at the back of the queue and wait to see if anyone in front of me goes to the self service one.

DowagersHump · 11/06/2012 18:46

reminisce Wink

What do you do when there's two lines of ss checkouts and one queue and then someone starts a new queue?

It's a minefield!

Anyway OP - I would have said 'excuse me, we were next' in a very firm voice and given my icy deathstare which fells most people at 10 paces. And if it hadn't worked, I would have got into a row. I hate queue jumpers

shushpenfold · 11/06/2012 18:46

I always tell queue jumpers to get to the back....enjoy it actually!

mumtoone123 · 11/06/2012 18:46

Too long and complicated for my poor old gimmer brain, sorry

Me too! Grin

Goldenbear · 11/06/2012 18:49

That's got me laughing!

She was definitely not a chancer. She seemed very relaxed and self assured. Her blase, 'does it matter?' made me feel like a pent-up wally!

OP posts:
whenyouseeitwaveorcheer · 11/06/2012 18:51

YANBU.

The most amusing queue jump I ever saw was when I DH and I queued to get into the Louvre. It is free on something like the first or last Friday of the month or something and the queue was MASSIVE.

Seriously, it stretched all the way round a couple of courtyards, it was so long there were people selling bottles of water to people in the queue.

We got to the front, just inside the entrance girl and a couple of youngish student aged looking girls gassing away 19 to the dozen in Italian just wandered straight past (all 300 or so of) us and right in.

I've always wondered what it must be like to be so full of yourself you could do that and get away with it Grin