We are getting married in 3 weeks. My DP's brother-in-law's sister has a fledgling cake-making business (with a different day job).
She offered to make our wedding cake. Based on the two children's cakes we've seen, and the good things we heard from her brother, we said yes.
We met her, agreed a simple design. She had no photos of work, or reference photos from magazines, let alone cake samples to try etc - but I thought fine, she's just getting started and is going through a difficult time with her day job concurrently.
She took 4 weeks to send a quote, which is a standard price, not discounted. This is fine. But - she never replies to the few, simple, emails sent; for instance, our florist needed some details - she ignored it.
We asked for a pink-coloured sponge (god this is sounding pathetic) that's revealed when the cake is cut and she said she would try it and let us know as she had never done it before.
She never did let us know and I asked politely, nicely, twice, a few weeks later if she had managed to do so, which she has ignored.
I have even asked for photos for a friend who is looking for cakes for a wedding and a retirement; she won't send photos.
She has now emailed overnight to say that if we want to look for another quote that's "the normal thing to do" and she would understand, and that she is going away on holiday so can't send photos for my friend now. And still no mention of the damn pink sponge.
It was a leap of faith in the first place to take her on for the cake but I felt she deserved the trust - and how hard could the cake be etc. Now we are left three weeks before the wedding with no cake and yet another thing to organise. My DP thinks she has freaked out and realised she can't do it but won't say so. I don't know what the reason and in a way don't care, but I am pretty furious.
Of course I am sure we'll sort something out but AIBU to feel that I am right, to be pretty peeved at her and to go forth and find someone else for the cake? Of course there are family politics involved but I feel her behaviour negates usual loyalties - and we don't have much choice.