So I went in there to get a couple of hampers, had to take a quick lunch break, so asked at the counter 'Can I leave my basket here please, I just need to go out for half an hour.' 'Sorry we cannot keep baskets' 'So what do you expect me to do then?' After a quick check, no apology, and she changed her mind and took it off me.
Came back after lunch, I asked a man 'Could you tell me where the English breakfast tea is?' He was French, and therefore rude, and waved at it 'It's over there', rather than walking me over to them.
Then went to get the hampers to put the stuff in. 'I'd like a £40 hamper and a £20 hamper please'. So they brought them out, I put my stuff in, and then they started to ring it up. I had three items of china, from Harrods, to put in them. 'Do you have a receipt for that', she asked. 'I don't know', I said. 'It's just that we sell that one, although we don't sell the other'. 'Oh'.
I was quite put out by this, after my purchases were rung up (£176 if you please), I saw they'd actually given me the £30 hamper. Queried this. Oops, well the £20 wouldn't have fitted anyway.
I then went down to the fish counter to ask about caviar. 'Sorry I don't eat caviar, so I can't tell you about the differences', he said.
You get politer, better trained staff in my local Waitrose.
Not as bad as the touristy parts of Harrods though.