AIBU to think that Yodel should deliver my parcel....

[June2008]

rather than keep it at their warehouse until they are not too busy to deliver it??

I ordered something last Sat on a next day delivery, understanding this wouldn't be until Monday. Monday comes and no parcel. Phone Yodel Tuesday morning and they say it 'should' be with you before the end of the week be we can't say for sure as we're so busy. I offer to pick it up - no, can't do that as they're not allowing anyone to pick up parcels as they're so busy.

What can I do?

Have phoned the supplier and they will refund the postage but can't do anything as the parcel is in Yodel's warehouse.

Can I legally ask them to send another with another courier?

Grrrrrr

How annoying! There was a thing on watchdog about this company a couple of weeks ago. Not sure where you stand about the delivery but they might have some advice on their website?

I misread this as 'Yoda', and was wondering what I need to buy to get him to deliver a parcel for me

I don't think its got anything to do with the suppliers as they have done their bit.

I would get on to Yodel and give them some serious shit. Threaten them with bombs and everything, bet you will get your parcel then

If ur lucky when they do bloody deliver it, they will wing it over into ur back garden in the pissing down rain leave in a safe place. bastards!

When they do get to yours, could you send them around to mine? This is the fourth time that they have said that they will come to collect a package that has to be returned to Amazon. Truly, a very pants service.

Are you in the south? They have merged 2 of their depots (southampton and another one) and are having major difficulties getting deliveries out of southampton. That's where my parcel is that I'm waiting for. They have apologised repeatedly and said the depot workers are working round the clock, including lots of easter weekend to clear the backlog. Not ideal but these things happen.