A few weeks ago the baby room at my nursery was forced to close for a day because of staff sickness. My husband, who is self employed lost a days work.
That day had already been paid for but I was expecting it to be refunded with this months fees. It hasn't been.
Is it unreasonable to expect not to have to pay for a day when they were unable to provide the service for which I am paying? Especially as we are down on my husband's earnings that day as well?