Ok, so I know I am not being unreasonable but in an attempt to get their name out there so no-one else gets their money stolen, I am posting!
they are called NewMP3Technology, their website is here,
Cheating bastarding bastards
and I ordered over £60 of stuff for our Archos tablet, a present for DH, I had really wanted to get him a case etc for it and had ordered it all far too late before his birthday, well over 4 weeks ago now - and it hasn't arrived. It was the only place we could find everything we needed in the UK (at least I thought it was!), I had been looking for ages.
All emails from them have been either ignored or just fobbed off, apparently although their address shows as in London, they are actually in America, and ship from Hong Kong - which whilst itself isn't a problem, coupled with no stuff and no explanation, seems to indicate they are a scam.
oh well you live you learn......I am an idiot, I checked a little before ordering, but only the first page of google, was fine or so it seemed.
Have posted this on Google+, will do twitter and FB, anyone think they could repost their name so it gets out there?