We don't see them much as they live quite far, but when we do she completely ignores my two children, while expecting us to make a fuss over her dogs. She seems to love it if we tell the kids off, and expects them to be perfectly behaved and quiet all day. Her husband (my DH's brother) is ok with the kids, and I feel he would be more affectionate if it wasn't for her. I feel sorry for her but can't help the resentment I feel... I'm not sure how to deal with it, we will see them again over the Xmas period...