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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

aibu to expect you all to not be such lazy bitches?

226 replies

somedayma · 09/11/2011 21:27

by 'you all' I mean anyone who shops in the high street store in which i work. which is probably quite a few of you. If you pick something up from a rail in the shop, DON'T DRAPE IT OVER THE RAIL INSTEAD OF PUTTING IT BACK WHERE YOU GOT IT. if you insist on trying on the full allocation of garments, don't you dare hand me a big crumpled pile of fabric and a fistful of hangers and expect me to rehang it for you. YOU HAVE HANDS. If you bring things to the cash desk inside out, don't tut and give me dirty looks when I scan and fold them inside out. and do not dump a pile of clothes on the cash desk, and as I pick up each item to scan, say "hmm I don't want that one actually", leaving it for me to rehang and retag and put back on the shop floor.

K THX

OP posts:
fanjoforthemammaries7850 · 10/11/2011 15:51

I would hate to work in a shop, I sell a FEW things as part of my job and people are rude about those, saying "get me this" "give me that", so the OP has my sympathy.

TattyDevine · 10/11/2011 15:51

I do actually think it is your job. Bear with me...

"I'm allowed to say "could you just put those back on the hangers for me please?"

What happens if they say no? Then who does it? You? In that regard, it is your job.

If you piled them up in a corner, and the manager/owner of the shop said, "what are these clothes doing here" and you said "well, its not my job, its the customers" - what would they say? Would you say in the absence of the customer doing it its your job?

Same for the poster who said in Antwerp they wouldn't take them off you - well, what if the customer refuses? Someone has it in their job description, whether its worded as rehanging items or whether its worded under general upkeep and maintenance of the shop floor.

Sorry, but it is your job, in a sense anyway.

I always rehang items on the hangers. I sometimes don't do it as well as people who work there - I don't have the memory/skill for how its done in a particular shop, and some have their own little ways where they sort of wrap the hangy bits round various bits of the coathanger to ensure they don't slip off and do weird things with trousers to make them display nicely and that kind of thing. So I hang them as I would if I were at home, but pretty much expect that a little tweaking and tidying of my well-meant rehanging is needed anyway. Hell, sometimes they have to probably take them off the hanger and start again! But that is...well, their job...I guess...?

BeeBread · 10/11/2011 15:54

"Lazy bitches" is an awful expression and makes it difficult to dredge up any sympathy for you, OP. Regardless of whether you are right about the issue, you sound like a charmless, moany, piece of work.

Look at the responses: clearly, there's a good proportion of the population who believe that it is your job to rehang clothes. Thus they aren't being unreasonable, or lazy, or bitches Hmm by handing a pile of clothes back to you; they genuinely think that they are enjoying a service which the shop is providing.

If your employer isn't actually offering that service, maybe it should put signs up making it clear that customers are expected to rehang the clothes they have tried on.

But frankly I'd rather shop somewhere more welcoming, which provides the whole package, rather than a stroppy assistant who can't wait to disappear around the corner and bitch about her "PITA" customers.

Most of the time I do rehang clothes, but sometimes - like when I am shopping in a rush during my lunch hour, or with DS - I need to get out of the changing room asap. And if that's the case, I don't feel that I'm doing anything wrong, nor do I expect to be called a lazy bitch.

MoreSpamThanGlam · 10/11/2011 15:57

Posh shops will help you get into and out of your clothes. Ordinary shops dont. If in the changing room, I put things on hangers, which I hate and why I have a floordrobe. If they fall off as browsing due to not being on right then they go over the rail for the assistants to do their job. The shitty part, I'll grant you, but their job nonetheless.

GirlWithALlamaTattoo · 10/11/2011 16:12

I can't believe the number of lazy bitches who can't be arsed to hang up clothes they've tried on!

lottielou39 · 10/11/2011 16:12

do you know what annoys me:
shop assistants who:
1)chat to their friend on the till next door all the way through scanning my stuff, totally ignoring me
2) stand behind the till pretending to look busy ignoring me for five minutes before looking up and letting me pay for my stuff
3) insist I take another item in to the changing room with me, which I a) don't want and is b) four sizes too big. Why the hell do they do this?

Catslikehats · 10/11/2011 16:35

Am I the only person who wonders if lazy bitches was a deliberate title to throw the bully bjtches off the scent....

Francagoestohollywood · 10/11/2011 18:12

Really, I've been thinking about this, as I am finding that shopping in high street shops is becoming a less and less pleasant experience, at least here in Italy.
Shop assistants are usually grumpy, unable to help you finding things (as if they are not working there) and seem to be chatting with each other all the time, especially when you are queuing at the till.

I think you are totally entitled to moan about impolite costumers, as I am sure there are all too many. But there seem to be also a large number of impolite shop assistants. Probably the world is just full of impolite people!

StaceymAloneForver · 10/11/2011 18:24

i would just like to say do people not notice how much better customer service is when it is an independant shop, so the person serving you gives a shit about how they come across because their neck is on the line if they don't (as an employee) or their buisness is on the line (as the owner).

I hate that shop assistants don't give a shit about the places they work because they will get their pay packet regaurdless. I'm not rich and yet refuse to shop anywhere that will give me bad service. I am not impolite but it is not my job to tidy/hang, that's your job, do it!

somedayma · 10/11/2011 21:15

The use of the word bitches has really offended some people eh? I thought this was mumsnet :D. maybe now that ive had a better day in work today I should reword my original post:

I speak for all shop assistants when I say we really appreciate a polite attitude, a smile, a response to our hello, an understanding of how busy we are at times and any attempt to help is much appreciated. K THX. most customer are lovely and make me love my job (sometimes). Some seem to try their best to be rude. but I will smile back regardless because THAT is my job

OP posts:
somedayma · 10/11/2011 21:18

ps if someone says 'no I won't rehang them' I guess id say 'um...ok'. No one has refused although some people say 'yeh no problem!' and then run away as soon as I turn to attend to someone else.

OP posts:
MrBloomsNursery · 10/11/2011 21:25

Oh my!! You actually tell people to put stuff back in your shop?!! Shock.

A shop assistant did that to me in NEXT CLEARANCE, which is hardly a high end shop...She shouted at me from across the tills to put some tights I picked up and didn't put them back in the correct place. I barked back at her that it wasn't a designer boutique and to take a look around the shop....hardly a sight for sore eyes. Then she had the audacity to walk off in a huff!!

OP I am suprised no one has given you a piece of their mind yet.

somedayma · 10/11/2011 21:30

No i don't ask People to put things back in the shop, read again. I ask people to Put their tried on clothes back on the hanger. I think the fact that you pick stuff up in shops and dump it elsewhere means we'll have to agree to disagree!

OP posts:
Nevertooearlyforcake · 10/11/2011 22:05

If shops continue to persist in putting tops with wide necklines on slippy hangers then I'll persist in draping them over the rail. If I stop to look at one of said tops and am rewarded with a avalanche on to the floor then I'm not going to spend the next ten minutes trying to balance them -for long enough for me to get away from the rail-. If the clothes/hanger configuration is so poorly designed, it's the shops problem not mine.

It is a crappy thing to do to leave the clothes on the floor. Less convinced about rehanging - as previously said, often I can't hang it as i found it and much of the time I find the assistant offers to rehang anyway. If I think my rehanging isn't actually going to give the assistant any less work then I might not do it.

somedayma · 10/11/2011 22:25

Even if your hanging looks like a pile of shit, I guarantee the assistant appreciates the effort :)

OP posts:
LizaTarbucksAuntie · 11/11/2011 08:28

no it's the use of the 'all you lazy bitches' that is offensive. as you say above: 'read again'

not the word bitch, I quite like that word...

happyscouse · 11/11/2011 09:14

OP yanbu
I can't believe the number of people on here who think you are. I think people who hand you a pile of crumpled clothes to rehang after they have tried them on are incredibly rude.Even worse the people who leave them in a heap on the changing room floor. Yes of course when this happens it will become "your job"because no one else is going to rehang them, but that does not take away from the fact you are entitled to be annoyed about it. Of course I have encountered the odd rude unhelpful shop assistant, but i have seen far far more rude , obnoxious, lazy, condescending customers who really get off on the fact they feel that bit superior.

CalatalieSisters · 11/11/2011 09:20

yanbu, op. Do you work in some incredibly high-end store where all the customers are used to having servants?

happydotcom · 11/11/2011 10:55

Why are you so angry????

Everyone has things in their jobs they hate.

At least you have a job ...........................

PeneloPeePitstop · 11/11/2011 12:16

I can't believe how many people are too lazy to rehang tried on clothes! It's only polite!

nethunsreject · 11/11/2011 12:19

Yanbu.

I worked in retail for years. I now hate almost everyone Wink

Seriously, most people are fabulous, but there are people who treat you like shit because you are 'just' a shop assistant. And there are shop assistants who are dreadful too.

JUST SMILE AND BE POLITE, EVERYONE! It's not that hard.

LuvMyAfro · 11/11/2011 12:31

@ MrBloomsNursery "Shaniqua's new nail extensions"? Really? Sad

OP, I always hang my stuff up when I've finished trying on. I do believe that assisting a customer to put something back on to a hanger is part of the job description but that customer should a least give some eye contact say thank you or acknowledge you in some way. My first job was in retail and some customers were the pit's and pretty much just threw things at you or dumped items in front of you. YANBU.

AvonCallingBarksdale · 11/11/2011 13:00

OP, you lost me at "lazy bitches" I'm afraid. But, just imagining you hadn't been quite so charming Hmm, then I think YANBU and YABU really. It is your job when it comes down to it, and everyone has things in their job that they dislike. However, YANBU to expect some common courtesy from your customers, although if you're giving off a I think you're all "lazy bitches" vibe, I'm not surprised!

rufusnine · 11/11/2011 13:25

I'm not guilty of those heinous crimes(much) but would just like to add a couple of gripes with shops - the amount of loops and grips holding clothes on hangers and how they are twisted around the hook bit -when I try to hang things back on they look like a bag of rags!! and also those shop assistants who talk to each other about boyfriends, what they had for dinner, who's best on x factor - (once even discussing their vajazzle - yuck!) etc etc without any acknowledgement or eye contact while they serve me - extremely rude! (However I do know about best vajazzling techniques now!)

somedayma · 11/11/2011 18:16

Some of you are lovely! Some of you not so much but that's ok. I really am v good at my job! But i also enjoy being able to let off steam in my head/ in the staff room/ on random website forums

OP posts:
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