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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

aibu to expect you all to not be such lazy bitches?

226 replies

somedayma · 09/11/2011 21:27

by 'you all' I mean anyone who shops in the high street store in which i work. which is probably quite a few of you. If you pick something up from a rail in the shop, DON'T DRAPE IT OVER THE RAIL INSTEAD OF PUTTING IT BACK WHERE YOU GOT IT. if you insist on trying on the full allocation of garments, don't you dare hand me a big crumpled pile of fabric and a fistful of hangers and expect me to rehang it for you. YOU HAVE HANDS. If you bring things to the cash desk inside out, don't tut and give me dirty looks when I scan and fold them inside out. and do not dump a pile of clothes on the cash desk, and as I pick up each item to scan, say "hmm I don't want that one actually", leaving it for me to rehang and retag and put back on the shop floor.

K THX

OP posts:
SuePurblybilt · 09/11/2011 22:33

ivykaty, are you Julia Roberts? Grin

Tufty - do. Better to be safe.

SleepyFergus · 09/11/2011 22:35

Sue Grin

ivykaty44 · 09/11/2011 22:58

sue I have my own body ta very much Wink

A1980 · 09/11/2011 23:11

If you hate your job that much you can leave you know!

Stop using hangers which are the wrong size for the clothes. I am sick of touching an item of clothing on a rail only to have it fall off the hanger and take the one behind it with it.

I'm a solicitor, I take all sorts of shit from my client's on a daily basis. They have my direct dial btw. If I gave thme their shit back or moaned at them the way you just did about your job, I would be looking for another one. I work long hours and often stay long after office closing time. I trust you'd get overtime for doing that in your shop, but I don't.

We all have issues with our jobs. If you can't stand the heat get out of the fucking kitchen.

somedayma · 09/11/2011 23:14

I don't hate my job, I hate inconsiderate selfish people

OP posts:
rosie74 · 09/11/2011 23:18

not guilty!

hopefulgum · 09/11/2011 23:21

It must be different in Oz. When I shop for clothing the sales assistant says ,"Just leave them on the desk and I'll put them away", or, "Just leave the ones you don't want in the change room and I'll pop them back on the rack". I think it is because it's their job, isn't it?

I'm confused - isn't it part of your job to do those things?

rathlin · 09/11/2011 23:22

Where do you work? I know it's not very relevant but some assistants in certain shops are very helpful and friendly. Is it maybe all a front and they are actually complaining about us on MN during their tea-breaks? FWIW, I take pride in re-hanging clothes I try on.

hmc · 09/11/2011 23:26

Christ - what is your job then if not to tidy stock and put it back where it belongs, or to fold purchases neatly at the till? Confused

PartyPooperz · 09/11/2011 23:31

YANBU I always put everything back on the hanger, pick up anything that immediately falls to the floor from an overstuffed rail etc. To do otherwise reminds me of the type of person that clicks their fingers at a waiter in a restaurant. Yuk.

But I do think the layout of a shop (overstuffed rails are a problem - not on New Bond Street admittedly but I'm not up there ever very often) and chronic overheating of changing rooms (M&S j'accuse) and having to rearrange/put back all the clothes I've tried on is why I even do all my clothes shopping online using my measurements to get the fit. Hardly ever have to send anything back and rarely ever have to try anything on in a stuffy changing room. Much better.

Jemma1111 · 09/11/2011 23:47

somedayma - I'm with you all the way!

I too have worked in retail and I know exactly where your'e coming from. It used to piss me right off when I'd go out of my way to serve, be polite and helpful to customers who would then just dump things on the cash desk, in the changing rooms and even on the feckin floor!

Sales assistants are not fucking skivvys!, and to those of you who say to the OP, 'that's your job to pick up after us' then YOU try working in a shop and be treated like a piece of shit by some of the general public and YOU will see how bloody annoying it is!

hmc · 09/11/2011 23:57

So what do you do ? (nonplussed) - genuine question. You sound a bit chippy imagining all sorts of slights and disrespect in mundane actions of not re-hanging tried on clothes. fuck me - I had a decorator in the house recently, now feeling mortified that I didn't offer to wash his brushes for him and I failed to prepare the wall with fillers etc before he started.

RustyBear · 10/11/2011 00:10

While there are people who work in clothes shops here, can I just ask why the security tags always seem to be on the neck? I don't know if it's done in the shop or in the warehouse, but it makes it so difficult to see how the neckline/collar sits when there's a great lump of plastic hanging off it.

AmberLeaf · 10/11/2011 00:20

But it is your job!

I have done this job, I did shop floor sales and also changing room 'stuff'

OP are you the sort that will happily go and get an item in a different size/colour? or are you one of those who thinks you;re on changing room to make sure customers dont steal?

Your job is to assist customers in hopefully making a purchase.

I dont quite understand what you think your job is TBH?

When I was a sales assistant, we really had to make the effort with customers, someone with your attitude would've been out in a week tops.

GalaxyWeaver · 10/11/2011 00:21

This reply has been deleted

Message withdrawn at poster's request.

hmc · 10/11/2011 00:27

I don't think I have ever thrown clothes on the floor and trampled then underfoot - however I don't always carefully rehang them or give them a quick steam iron after trying them on, nor lovingly smooth down the seams before reverentially refolding them and putting them back.... nor do think it is bad manners not to.

hmc · 10/11/2011 00:32

Amberleaf the voice of reason! And for the record - I do think sales assistants should expect courtesy from the customer namely please and thank you, eye contact and smiles....

ChickenLickn · 10/11/2011 00:36

quick steam iron - Grin

blonderedhead · 10/11/2011 00:55

I like you someday.

ivykaty if someone comes to try and "help" me or seems to be actively selling something, I leave. I hate being approached in shops, makes me feel antsy. I don't want to be discussing sizes or colours with anyone but my inner monologue.

blonderedhead · 10/11/2011 01:01

Oh and A1980, she isn't giving shit back to the actual customers. She's letting off steam to us. I rather suspect from her jaunty tone that she's pretty good at customer service.

TheFrogs · 10/11/2011 01:32

There's no excuse for customers to be rude to you op so yanbu there, but surely it is your job? When I worked in a cafe it was part of my job to clear dirty plates, not just to take orders and serve food. When I worked in a shoe shop it was part of my job to "keep the shop floor clean and tidy", which meant picking up shoes thrown everywhere and tying laces all day amongst other mind numbingly boring tasks. I never gave it a second thought if i'm honest.

Just for the record, I dont always rehang clothes as I dont always remember where I got them from but i'm not rude to sales assistants, nor do I throw clothes on the floor or indeed, take a dump in the changing rooms Grin

AmberLeaf · 10/11/2011 11:37

Having done the job myself, after trying stuff on I will always check with the assistant if she would like me to put the clothes back myself or if she wants has to do it.

If im in a shop I find myself tidying the rail [ie sorting/hanging items in size order!] because once you have done the job the 'rules' never leave you!

I found that a cheery attitude and a smiley face despite the utterly shit pay went a long way and on the whole customers would reciprocate.

Yes you did get the odd rude customer, but I still kept the smile on my face and 'professional' [Im fully aware that sales assistant isnt a profession] stance as I was being paid to do a job and represent the company, if I had been rude back then by sods law that would be the customer that would have taken the time to give head office a call!

I do accept though that sometimes company policy dictates how you are with customers, the company I worked for had a policy of doing whatever the customer required [ie they can take as many items as they liked into the chaging room and if they needed another size I had to go and get it for them!] I know that some shops will only allow 4 items max in the changing room.

The company I worked for also required insisted that we approach customers 'Hello, do you need any help' that sort of thing, which I knew wasnt always appreciated, but we were just doing our job!

I on the whole enjoyed the job and several times had good feedback from head office because a customer had phoned up to say they appreciated the help I gave them.

Seriously, a smile and friendly attitude really does go a long way.

PerryCombover · 10/11/2011 11:41

I never ever put things back on the hanger properly after trying it on in the shop

I'm 39. I'm not going to start. It's part of someone's job. YABU

AndTheyCalledHimSantyClaws · 10/11/2011 11:42

YABU its part of your job

margoandjerry · 10/11/2011 11:48

I always thought the shop would rather get me out of the changing room so someone else can use it then have me standing in there patiently hanging stuff and reshaping it and so on. I do a half way house of getting stuff roughly the right way round and on the right hangers if I can find them but otherwise I'm sort of trying to get myself out of there. I do sort of think this is part of the job.

On the other hand if I bring stuff to the till inside out it makes my hair itch to see the assistant carefully fold it and wrap it in tissue when it's just going to be shoved in a bag anyway. But then I am scruffy and careless. Seems like I would like you to be the one on the till, doing things quickly and a bit carelessly (like me) but I would like one of the others in the changing room, taking my unwanted clothes from me and patiently hanging them up for me. Is it possible to make that happen?

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