Reference Hully's point at 10:41:
"Don't you think, Bella, being on the front line and all, that this sort of thing should be expected and built in by the school (all schools) as part of its modus operandi? It is a building full of children, after all.
It is unrealistic of schools not to make provision of one kind or another."
I don't anybody is saying that schools do not make this provision; it's just that making the provision is time-consuming, wasteful, avoidable and never-ending.
Of course we all forget things from time to time - and yes, regular offenders in our school are roundly chastised by the receptionist or tutors when they come to collect their items (usually along the lines of "Your poor mum has had to traipse all the way in to drop this off for you, and I've had to stop what I'm doing to find you")
Teaching kindness and helping each other is already a part of the curriculum; even large secondaries will have some sort of Personal, Social & Health Education, or Citizenship, or assemblies that deal with these issues.
Despite all of this, there is still a small minority of parents whose attitude towards school staff is truly unpleasant - the ones who seem to think that their child is the only one in existence.
I shall never forget the words of a mother to a colleague of mine a few years back - her daughter (Year 11) had not bothered to register when she had arrived late at school that morning; the parent had received the standard absence message and had called back stating that her child "was bloody well there, why don't you go and see". On discovering the errant offender in class, my colleague telephoned the mother with the happy news. Mum's response:
"Well, if you'd got off your fat arse in the first place and looked for her before texting me, you would have known that, wouldn't you?"