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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that you do not adhere to the packing protocol in Aldi, you should be banned?

206 replies

BupcakesandHaunting · 25/10/2011 14:27

It's not hard. It's load. Pack into trolley. Pay. Go and pack your shopping up like a snail at your own pace at the packing shelf.

I think that Aldi should employ someone with one of those big hoops on a long pole and when someone looks like they are going to start limp-wristedly packing their bags at the till/mouthbreathing over cashier going too fast, the hoop man gets the faffer around the neck with the hoop and drags them out. They are then banned from Aldi for ever.

Banhammered from Aldi, ha ha ha ha! The shame!

OP posts:
BupcakesandHaunting · 25/10/2011 14:51

I remember the memorised prices days too!

I love Aldi staff. They're always nice and on the ball.

OP posts:
Canella · 25/10/2011 14:52

Oh I like your thinking OP! Can you send the man with the hoop to Germany - the home of Aldi where going thro the till leaves me in a sweat due to the horrific speed of the cashiers!! Like British ones on amphetamines!!

All the inappropriate till behaviour here is due solely to old people - think they are surprised they have to pay!

KittyFane · 25/10/2011 14:53

They have trolley spaces next to the scanner. The cashier scans and dumps into awaiting trolley. My trolley then becomes new dumping trolley and so it goes on all day.
Not a chance in hell of breaking the rules and packing shopping into my neatly folded waitrose bags whilst at the till here!

diddl · 25/10/2011 14:56

Oh, I see.

Not like that here (Germany).

They´re pretty fast but I tend to dump stuff in the trolley & then sort when I get to my bike.

(Not usually doing a weekly shop, though.)

aldiwhore · 25/10/2011 14:56

I agree, with extreme predudice.

aldiwhore · 25/10/2011 14:57

I have heard the staff are usually nice because Aldi's basic pay is pretty good. Or maybe they just hire nice people?

lampli · 25/10/2011 14:57

YANBU. I was Blush with pride last week when the cashier said, "You've obviously done this before" when she admired the speed with which I flung my items into my trolley. The think I love most about Aldi is how quickly you can be in and out with a full trolley.

starfishmummy · 25/10/2011 15:01

I am always amazed at the number of people who seem to be surprised that they have to pay and do much delving in bottoms of bags and pockets in order to find their purse.

DrinkYourWeakLemonDrinkNow · 25/10/2011 15:05

Well I'm going to be the voice of dissent on this.

I like Aldi and I suppose I can see why they want you to pack your shopping 'over there..' but really is there any need to sling it all at me at 150mph?

There's being quick and there's being rude and sorry, I find it rude. I should say I'm not after a leisurely chinwag whilst I'm sorting out my shopping nor have I wafted over from the more sensitive environs of Waitrose. I shop at Aldi often and I do understand the drill, but sometimes it's been literally thrown at me Hmm

CoffeeDog · 25/10/2011 15:06

I still remember the barcode for a whole cuecumber in co-op.. I worked there 18years ago 500128271165 ;)

I always forget eggs though, usally they send a 'runner' for me i must have that stressed out look about me i guess ;)

DesperatelySeekingPomBears · 25/10/2011 15:08

YANBU

But I do wish the cashiers would stop hurling things through at lightspeed. It doesn't save time if the customers can't keep up. Had one, in her rush to beep a frozen pizza through, knock my eggs onto the floor last night, had she calmed her pash a bit, I wouldn't have had to go back for more.

lesley33 · 25/10/2011 15:11

I agree. Its cheap because they employ less staff and this packing protocol makes this possible. Staff at our ALDI still know the codes and costs if a bar code is missing. None of this waiting at a till while another staff member runs to the shelf to find it.

And I love that the cashier did that with the woman's shopping - who had went to peruse the olives. Zero tolerance for rude and selfish people is great!

freedom2011 · 25/10/2011 15:11

It depends if the packing area is big enough. I live in the homeland of Aldi and often get really pissed off quietly sigh to myself as

  • I get shoved repeatedly in the back of the legs by the next shopper's trolley
  • The second I pay the cashier throws the next customer's bag of potatoes on my eggs
  • The cashier repeats the total to me louder and louder whilst I am still trying to get my stuff in the bag
  • there is never enough space at the packing area

The whole experience is stressful and I think fondly of England where people know how to queue, are pleasant to one another and do not curse you loudly in the shop (just on the internet) for taking 7 extra seconds to finish putting your stuff in a bag.

Hardgoing · 25/10/2011 15:14

I pack fast, I usually have the big bags and thow the easy stuff straight into those, with juices and other big stuff (washing powder/potatoes) going straight into the trolly. If there is any build up, I revert to throwing it all in the trolley. But I usually manage to pack 3/4 of my shopping into bags without any trouble and pay as soon as required. It's all in the technique.

Bugsy2 · 25/10/2011 15:16

OMG - mortified. I must be blind, because I had no idea there was packing protocol in ALDI & I shop there quite a bit. Is it the same in LIDL too, as I frequent LIDL as well & pack my stuff there too.
Will be looking out for the scary hoop on stick next time & throwing my groceries into the trolley!!!!!

MadameCastafiore · 25/10/2011 15:18

This is why I shop in Waitrose - well, I don't, I have it delivered as I can't cope with any kind of protocol. I want someone not only to trawl the store for me but to also do the packing - if there was an option where I could have them put shopping away I would pay for that too!

notyummy · 25/10/2011 15:19

diddl - Basically, you put all the shopping on the conveyer belt, just as you would in any supermarket. Then as the cashier puts them through the till (VERY QUICKLY) you position your trolley at the end of the till and literally sweep the shopping straight into the trolley. No pausing for packing into bags etc. Just into the trolley. This way the cashier can process each customer v quickly. You can then use the packing shelf at the back of the shop to put things individually into bags. Alternatively, using the huge canvas square canvas bags (a la Ikea) that sit open in your trolley and sweeping shopping into them is acceptable because there is no packing time involved.

Personally, I am lucky enough to have a pretty good household income, however I know where all the Aldi stuff is sourced from (ex-buyer Wink) and in nearly all cases it is the same as premium brands. I am therefore more than happy to save some money by doing some of my shopping their and sweeping everything into the trolley Grin.

lesley33 · 25/10/2011 15:20

Our ALDI has a sign up saying that you must not pack at the tills.

CuntryManner · 25/10/2011 15:20

I've never been into an Aldi, I don't think there's one in my area. However the stick with the loop (the type to catch stray dogs with?) sounds like a fantastic idea for general usage;

People with more than one cash card at the ATM machine.
People who stand NEAR a zebra crossing but have no intention of crossing.
People who talk forever to til workers while I am waiting to get my shopping scanned.
People who insist on buying 20,000 lottery tickets at the same moment I want to return something and there is only one til worker.

I could go on all day.

helendigestives · 25/10/2011 15:20

I wish I could memorise the prices, but they can change every week. [sad life of a cashier]

LittleMissWoodscommaElle · 25/10/2011 15:23

YABU.

My mum had her fingers bashed and grazed by a a bottle that was thrown down the checkout at lightning speed a few weeks ago.

Last week my parents had an altercation with the cashier not helped by the fact they had suffered a bereavment an hour before.

They had several bottles and other stuff that was being thrown at them. Dad picked them up and handed them to mum who was putting them straight into the reusable balgs already open in the trolley. They were actually packing faster then they would have beenif mum had been on her own.

The cashier shouted rudely at them to stop putting things in bags despite the fact there was no build up of items.

Totally rude and unacceptible.

DrinkYourWeakLemonDrinkNow · 25/10/2011 15:25

I am just imagining Aldi branching out into home delivery - Aldi style.

Your shopping would be catapulted at your house as the lorry hurtled past at breakneck speed. Eggs sliding down the door, tins bouncing off the cat Grin

notyummy · 25/10/2011 15:25

Aldi staff are paid well because they want flexible hardworking people. In the days that I was involved in store management, we often took quite a while to recruit for a Store Assistant role because of the range of skills we were expecting from them - and they were paid £10-£12 an hour so lots of people applied.

Agreed that some people on the tills can get a bit carried away with the 'beat the clock' approach - sometimes balancing customer service against all the other jobs on the 'to do'list can be a challenge!

Oh, and have a look at the staff in most ALdi stores. You very rarely see any carrying extra weight - it is really, really hard work and most people find the weight drops off them when they work there.

sweepitundertherug · 25/10/2011 15:26

I love Aldi. I do the bulk of my shopping there & top up at my local scuzzy morrisons or Sainsburys.
I like being able to go to the shelf & pack at my leisure.

BupcakesandHaunting · 25/10/2011 15:26

Then your mother needs to complain to that store, Littlemisswood.

OP posts:
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