to want to rip their fucking heads off and spit down their throats?

[tinysock]

So, bought a LittleLife toddler backpack off company on Amazon, except it's not a LittleLife backpack, it's a FUCKING DEATHTRAP. Cheap, flimsy nylon with cheap, flimsy handles so the little one can run off when it snaps near a busy road and FUCKING KILL HERSELF.... Have so far ranted to Amazon, LittleLife and actual company, who were quick to offer a full return and postage, I fucking bet they are, I wouldn't want the evidence hanging around either, cNUTS. Rant over. I still want to fucking kill them though, bastards

[tinysock]

You's are lovely, I've cheered up beyond recognition now, thanks. smackapacca, I already ordered another off one off Webtogs one of the websites linked on LittleLife like a should have done in the first place actually scared to write bloody first place...

[WitchesBrewIsMyFriend]

so piprabit is the one you linked to a genuine littlelife amazon page or fake?

[tinysock]

bloody bargain though, get in there somebody

[fiorentina]

This is interesting. I recently bought a Sophie Giraffe teething toy from Amazon and I'm certain that was also not the genuine article, rubber peeled (I know the spots fade on real ones), not the same as the 'real' ones my friends children had. Not good at all. Generally though, I've always found Amazon fine, so it's a shame if they are selling fakes.

[tinysock]

I know Hungrydragon, it's not even like it's cheap enough to make you smell a rat. If I didn't have an original on loan I'd be dragging her around in it like the half dead zombie mum from hell I am wondering why I can't pick her up in it like the reviews say I can without her bouncing down the stairs cause it fell apart in my hands

[Hungrydragon]

I was going to say I have the bee one and I have been tempted too could hang her up with my keys, the handles that well stitched.

[tinysock]

Yeah but doesn't it suck Cassettetapeandpencil that you know they'll take it back and sell it to someone else. And I'd soap and water if I were you, I had half a ton of garlic today (I know, it gets better, foul mouthed and I smell strong enough to fell a rugby team . We've got one of those fiorentina and it's never done that, can you send yours back?

[tinysock]

Just checked and Amazon have got back to me already, put in a claim fiorentina, this what they wrote

We want everyone who visits Amazon.co.uk to have a safe, enjoyable shopping experience. I understand that you are totally disappointed.

I have forwarded your message to our internal team who review seller activities as part of any investigation in possible violations of our policies.

Although for account privacy reasons, we can?t disclose the outcome of any investigation we perform, I?d like to take this opportunity to thank for your vigilance and for highlighting this. Information received from our customers performs a vital role in maintaining the integrity and security of our Marketplace platform.

You can now submit a claim online through your Amazon.co.uk account. You can access the claim form by finding the relevant order in "Your Account" and clicking on the "Contact Seller or File a Claim" button.

Alternatively, once you have read through the guidelines, you can access the claim form by selecting the "Submit a claim" link on the following page:

www.amazon.co.uk/gp/help/customer/display.html?nodeId=3149571&tag=mumsnet&ascsubtag=mnforum-21

You can track the processing of the claim by following these steps:

1. Go to Amazon.co.uk and click "Your Account."
   
2. Click the yellow button "Your Orders".
   
3. Locate your order and click the "Contact Seller or File a Claim" button.
   
   On the resulting page, you'll see the status of your claim.
   
   Guarantee claims generally take from 1-2 weeks to process; you'll receive an e-mail notification when it is complete.
   
   In order to action your claim, we require you to assign your claims against the seller up to the amount of the reimbursement you will receive from us, so that we can attempt to recover the loss from the seller. We may ask you to assist us in the investigation of this matter, including disclosing any relevant receipts, cancelled cheques or other items necessary for pursuing the claim. If you do not agree to these terms, please contact us within 3 days after the date of this email by using the following link:
   
   www.amazon.co.uk/gp/help/contact-us/general-questions.html/?tag=mumsnet&ascsubtag=mnforum-21
   
   We will then cancel the claim, so you can take the matter up further with the seller.
   
   You may still have to return the item, so we ask you to keep the item until advised otherwise by the seller or by Amazon.co.uk.
   
   I am sorry that you have found this shopping experience disappointing. Even though your purchase was made from a third-party seller, we can see that it may influence your decision to visit our website again. I hope the issue will be resolved shortly.
   
   Thank you for shopping at Amazon.co.uk Marketplace.

[BootyMum]

I also have a Sophie Giraffe Fiorentina which has had good wear and tear from two teething DC and it has not peeled...

The spots have faded and it looks a little grubby but otherwise perfect.

Gee, it's not good to think that Amazon might be selling fakes. I buy a lot of stuff from them.

If someone from Amazon happens to see this thread please look into it!

[Andrewofgg]

I could be wrong but I get the impression that OP is not entirely happy with her purchase . . .

[MissPenteuth]

We bought the ladybird one from Jojo Maman Bebe, not so much for the strap but just because the rucksack is cute . I had noticed that they were cheaper on Amazon, I'm glad we didn't order from there in the end. That's a bit worrying if Amazon sellers are selling counterfeit goods, I hope they investigate thoroughly.

[BootyMum]

Yes, but that is still through Amazon isn't it?

So still would be in Amazon's interests to investigate as reports of counterfeits on their site doesn't do their overall business any good surely.

I would think twice before going on their site to purchase anything if I felt what I receive may be fake.

And if Amazon don't do anything it will look like they are colluding with an illegal and dodgy practice...

[MissPenteuth]

I agree BootyMum, I think it should be up to Amazon to verify their marketplace sellers and ensure that only genuine goods are being sold on their site.

[ShriekingLisa]

Boyes sell very good reins for £2.99. Mine have last 4 years between 2 DC.

Dont use them now may i add. I bought when DS1 was 1 and used them for DS2 too.

YABU ;)

[solidgoldbrass]

Actually OP you are being a swearing wuss. It's 'Rip their heads off and SHIT down their necks.'
But I am glad you have now had your issue resolved .

[hardcolin]

Is it possible you have just received a dud? dd's LittleLife backpacks have been fab.

Quite right to demand a full refund though, in light that it's a safety issue.

Did the swearing help? Amazon aren't bad. I think you would have got the refund anyway.

Have a , or three
All better now

[differentnameforthis]

Hmm, have just looked at there reviews left by customers. They look a bit dodgy to me. Not at all genuine.

Hope you get somewhere with this, OP

[fiorentina]

I did get a refund from Amazon although didn't highlight I thought it maybe fake, just complained re the quality of it being so poor. In hindsight I should have made a bigger thing of being concerned vs other Sophie's but it seemed a bit petty. I was just pleased to get money back to be honest at the time.

[CurlyBoy]

I think that same thought about at least a half dozen people a day....

[DeepPurple]

You definitely overpaid!

YANBU!

I can recommend this company, I have dealt with them many times!

backpacks