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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think that the YHA should print all reviews of their hostels good and bad?

5 replies

doodledaisy · 10/06/2011 20:34

Submitted a review on the YHA website a week ago and it's still not up there. It said the reviews will be looked at by a moderator and then put up, am I wrong to think it's being blocked as I was less than complimentary? Fellow traveller has submitted review as well and it's also not being put up. Is it me or should companies put up all reviews, good and bad?

OP posts:
Ragwort · 10/06/2011 20:35

Well, why not tell us your comments - I love YHAs - have rarely stayed in a 'bad' on. Where did you stay?

doodledaisy · 10/06/2011 21:48

Alfriston near Seaford. Staff were terrible, so rude and really noisy, they were having a virtual disco the first night. Then they didn't want to give me breakfast for the kids, even though I'd paid for it. Manager was away - according to the reviews printed, she's brilliant, pity we missed her.
Where have you stayed that's been good?

OP posts:
MorticiaAddams · 11/06/2011 09:08

I would put it on trip advisor.

MumsieNonna · 11/06/2011 09:26

You could try Tripadvisor but be aware they vet the reviews and comments too.

Ragwort · 11/06/2011 22:00

Sorry for late reply but all the YHAs we've stayed at have been great - even the one where they had double-booked our room - it was resolved very profesionally Grin - Tenby, Whitby, Goodrich, Coniston, can't remember them all - I would write a letter of complaint to the Head office regarding your experience (or direct to the Manager of the Seaford hostel Grin.

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