DH left his job a couple of years ago to do a PGCE and is now teaching. We applied for and got a student loan, including all the means-tested stuff, in particular the Adult Dependents Grant of £4k as it was just me earning from a part-time job.
Fast forward to now, and I'm having to provide so much paperwork to verify my income/ our outgoings. I've so far sent off a copy of every policy document, council tax notification, mortgage statement plus sent copies of my payslips for that period. Essentials such as fuel bills don't count apparently. 
Now it wants a copy of child tax credit award, copies of a self-assessment form as we rented our house out when we moved and copies of every bank statement from Sept-Aug highlighting all the things I've already sent proof of. Some things were paid from different accounts so there are reams and reams of paper.
I really want to ring up and remind them that they haven't given us the money and that it's only a loan that DH will be starting to pay it back next month. Anyone would think we're trying to swindle them out of a free £4k. 