Actually I had that row with a local supermarket... the car park was fairly quiet but the few P&C spaces were full and I had a very tiny baby.
I ended up on the end of a row and having to get baby out on a road.
The explanation from customer services? I hadn't really looked at the cars....
'Oh yeah that'll be blue badge holders - our disabled spaces are downstairs and they don't like using the lift'
WTF?
I was fuming! Not at the disabled drivers but that the supermarket KNEW it was a problem and instead of addressing it were just doing quick fix.
I asked what disabled drivers do when it's busy...
'Oh most of them know to come when it's quiet and use the P&C spaces'
Seriously!!! I then suggested that they swapped the disabled with the P&C (which are close to the store)...
'Oh? Do mums want to walk that far?'
I pointed out that they think that the disabled can walk that far so I am sure your average able bodied parent could manage and that actually all we needed was the wider space and safer area to get kids out on!
Talk about out of touch with the needs of the customer!!
It's still like it was BTW only everyone knows it's not policed so the P&C spaces are mostly used by people who want milk and bread!