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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to send Asda a rocket for delivering extremely short dated Christmas groceries?

60 replies

VallhalaLalalalalalalalaaaaaa · 22/12/2010 20:07

Some of the fresh food won't even last til Christmas Eve, yet it was only delivered this lunchtime!

The order was clearly a Christmas dinner - I'd arranged for Asda to deliver it to two friends who run a dog rescue, work a minimum 18 hour day and normally just don't do Christmas. I'd ordered all the constituents for a day's menu, from croissants and fresh juice in the morning, fresh soup, turkey and veggie alternative for lunch, cakes for tea, hot chocolate and cream for bedtime plus wine etc. One of the friends has just mailed me to thank me and politely (and guiltily, poor soul) said that she wasn't complaining in the least but I might like to know that much of the fresh produce is very short dated.

Potatoes dated BB 22/12
Veg BB 23/12
Turkey BB 24/12
Bakery items (muffins, crumpets and Pain au chocolat) BB 23/12

So, instead of this poor hard-working couple actually having a bit of a Christmas for once and enjoying the food on Christmas day they are having to eat it tomorrow. I feel rotten now, bloody Asda have taken the shine off my guesture and I feel guilty for what they've done.

AINU to email them with a verbal rocket or should I just accept that it's a nusy time of year, we've had bad weather and so on?

OP posts:
chivers1977 · 22/12/2010 20:09

What's with the turkey with a date before Christmas Confused. I would definitely email them

Numberfour · 22/12/2010 20:09

No, complain: definitely!

YABNU and I would most certainly complain about it!

HecTheHallsWithBoughsOfHolly · 22/12/2010 20:10

No. Email them.

And you always have to write in the notes section about best before dates.

Tesco used to deliver me brown bananas Hmm until I stuck an instruction in the notes bit saying no more bloody brown bananas you bastards.

Well, in different words of course Wink

hohohohobnobsaremyfave · 22/12/2010 20:10

TBH I would eat all of those on Christmas day I certainly wouldn't bin veg till it needed composting bugger the BB date and I bought my turkey weeks ago and froze it so no idea what the BB date on that is. I think ASDA are shite but I also think you are being overly cautious.

tulpe · 22/12/2010 20:11

YANBU.

I would complain. I sometimes think that certain supermarkets use online deliveries to offload their "about to go out of date" stuff throughout the year, let alone at Christmas. I have learnt my lesson the hard way and only shop with the two companies I have found which always give a good time between delivery and Best Before.

Tootlesmummy · 22/12/2010 20:12

I would complain, that's ridiculous to send you food that has to be eaten today.

I was at Sainsbury's today and a lot of their food was BB today/tomorrow.

undercovasanta · 22/12/2010 20:15

Complain - its ridiculous.

5Foot5 · 22/12/2010 20:16

You sound like a lovely friend. What a nice thing to do.

YANBU to complain. However, I agree with hohoho.... if it were me i woud probably eat that stuff on Christmas day anyway. I tend to treat BB dates as guidelines only and I have never had food poisoning yet.

nigglewiggle · 22/12/2010 20:16

YANBU

Complain!

But what a lovely gesture Xmas Smile.

backwardpossom · 22/12/2010 20:16

YANBU that's really shitty. Xmas Angry

herbietea · 22/12/2010 20:19

This reply has been deleted

Message withdrawn

Iwasthefourthwiseman · 22/12/2010 20:24

That's rubbish. Sainbo's delivered my order on Monday and anything out of date before Xmas day was highlighted in a blue bag and I could return it if I wanted.

VallhalaLalalalalalalalaaaaaa · 22/12/2010 20:28

Tesco are certainly better, I had them deliver my Christmas shopping today and their dates are fine. I used Asda for my pals as I knew the shop was unlikely to come over Tesco/Waitrose/Sainsbury's minimum spend limit as I was only buying for 2. The Asda bill came to about £35 in the end but knowing what I do now I would far rather have used Tesco and added a few more bits to the order to bring the cost over their £50 minimum spend.

And thank you for saying it's a nice guesture Blush but considering how kind Dave and Rachel are and how much they make an effort for me and my DDs despite working a minimum 18 hour day, doing a very physical job for which they pay rather than get paid and doing it 365 days a year too, I know how lucky I am to have them as friends.

OP posts:
nigglewiggle · 22/12/2010 20:32

It sounds like you have a great friendship in that they are chuffed with your lovely gesture, but not afraid to tell you about ASDA's cheek.

You have given me the warm fuzzy glow of Christmas.

VallhalaLalalalalalalalaaaaaa · 22/12/2010 20:34

Awwww, niggle! :o

OP posts:
Ladyofthehousespeaking · 22/12/2010 20:37

Aw Valhalla you're so lovely, I've half a mind to email them myself, I know you help alot of animals with your colleagues, grr. Tell them they ripped of a load of charity workers grrrr!

Ladyofthehousespeaking · 22/12/2010 20:40

Oh and btw- you helped me under another name when I was trying to rescue a dog- doggy is now mine and fast asleep in front of me and very happy and content :) you're an angel :)

ClaireDeLoon · 22/12/2010 20:41

Definitely complain - they've just dumped their mistakes (having stuff in store with too short a shelf life) on you. Lovely thing to do for your friends.

VallhalaLalalalalalalalaaaaaa · 22/12/2010 20:45

OOOOHHHH! A happy doggy ending?? Glad to hear it! That sort of news makes everything worthwhile Lady. :)

I'm peed off with Asda though. Would you believe it, there is no email address, if you shop online all they offer you as a contact is their phone number.

I want to explain the matter as I did above, which doesn't make a lot of sense when gabbled crossly to someone in an Indian call centre, over the noise of his or her hundreds of colleagues. Angry

OP posts:
Ladyofthehousespeaking · 22/12/2010 20:49

Can you find an address fe head office? I think that would be most effective.
Yup-doggy was being abused by nasty alcy owner but large animal charity wouldn't help- the smaller one you recommended did and helped it come home with me - went for his very first swim in the sea today and brought me a dead thing as a present (I think!)

PolkaDotRudolf · 22/12/2010 20:51

Definately email them!

Sainsbury's had a leaflet attached to my delivery receipt today explaining that all perishables (except bakery items) had a date longer than 25/12 or they would be listed and in a blue bag so you could easilly notice them and refuse delivery. None of my massive order was short-dated and the driver said the store had missed some deliveries due to the weather so shame on ASDA!

PolkaDotRudolf · 22/12/2010 20:52

I think there is a contact us link once you log in to your account as I have complained to them before Blush It's a form type set up but they will reply.

QuintMissesChristmasesPast · 22/12/2010 20:54

Call them and complain. There are rules. If the sell by date is less than 3 days ahead, they will have to refund you.

VallhalaLalalalalalalalaaaaaa · 22/12/2010 20:54

Lady, I thought it was you and X! I'm SO, SO glad it worked out for her. Tears in my eyes here, knowing she'll be safe now. Bless your heart for making it happen.

I take it that she won your DH round then? Unless it was him or the dog and the dog won?!! :o

OP posts:
beachholiday · 22/12/2010 20:55

Complain. But maybe also suggest they stick the bakery items in the freezer?