...you shouldn't have to stand over them in order to ensure they actually do it?
We got in an external graphic designer to do a fairly simple job here at work. I keep having to send work back, because the fonts are wrong/she's just copied and pasted stuff from the wireframes/there are typos/the margins are wonky etc etc etc.
She just keeps saying 'I do apologise', then failing to deliver on the agreed amends. Isn't attention to detail kind of important for graphic design?
AAARGH.
AIBU?