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WRONG BOOTS DELIVERED AGAIN....

6 replies

Lotofdamnationandhellfire · 29/10/2010 12:11

I purchased some boots online on Sunday. £150 worth of boots, delivery within 48 hours. Boots came on Tuesday, was quite impressed, but wrong size sent.

I returned the boots with a note and then chased up yesterday, said new pair of boots sent and would be delivered today.

Excitedly opened them this morning, they've sent the wrong size again.

How is this so difficult, just to send what I originally ordered???????

I've now asked for them to send the correct pair of boots and I will exchange the wrong sized pair of boots to the courier. They seem to think this is out of order for me to do this.

I would kind of agree if I was exchanging for a different size but we are now on the second pair of boots that are the wrong size.

So annoyed.

OP posts:
lynniep · 29/10/2010 12:15

yeah I'd be peed off too. Its not rocket science. who from?

staryeyed · 29/10/2010 12:16

It was Schuh was it? They did this to me it took three attempts to get the right shoes.

Lotofdamnationandhellfire · 29/10/2010 12:21

Its Tack Direct, but the boots are Tuffa boots. The guys at tack direct are really nice but I've paid and am now lacking the boots. I want them back for tomorrow afternoon, need to wear them for something.

OP posts:
Lotofdamnationandhellfire · 29/10/2010 16:47

Bloody hell, I am so annoyed. In fact in tears, I'm so angry and frustrated.

They now tell me there is nothing they can do and the boots won't be with me until a courier picks up a new pair Monday and delivers them on Tuesday.

OP posts:
TattyDevine · 29/10/2010 18:59

Cancel.

You can under distance selling regs.

Get them from someone else on principle, particularly as you wont have them for what you wanted them for originally anyway.

Vote with your feet.

ENormaSnob · 29/10/2010 19:41

What Tatty said.

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