I bought a doomoo seat with my daughter just over 3 years ago, she loved it and it has sat in the corner of the lounge as an occasional seat for her. I am expecting another baby at any moment and so went to convert it back to use for a baby and discovered that at some point the inner bag holding all the small beads has split along the seam and so I need to try and get it mended.
The original store is obviously not interested, the website just has a email address to contact the company in belgium who is not responding to my enquiries and the only UK tel number goes to a answerphone and they are also not responding.
Am I being unreasonable to want some customer service?
They sell this product as being suitable from birth to older toddlers so expected it to last!