for reporting nursery to ofsted...

[beccas]

DD has persistently had poo marks in her knickers, since joining pre-school room, most days in fact (3 days a week!). It started when she was 2yr 9mth and she is now 3yr 3mth. I don't expect her to be able to wipe on her own.
Their response was that according to child protection laws, if a child refuses assistance they are not allowed to touch the child. She would be desperate to rejoin the playing so I can imagine her saying No or denying she had done a No.2. I have instructed them several times to make sure she is clean but it still happens. I know it happens to plenty of other children too.

DD has had two serious UTI infections this year and has now got to have her kidneys scanned for damage, and take an antibiotic EVERY DAY for a year. The doctor said it was definitely caused by poor hygiene which certainly doesn't happen when she is with me.
I have reported them to Ofsted. Would you have done the same?

I admit that yes the nursery could definately be doing more. However, if they have told beccas that they cannot forcibly clean her due to child protection issues, which by the way is totally plausible, then the nursery and the mother need to sit down and have a chat to work out what is best. Also talk to the little girl about how it is really important that she stays clean and to do this she may need help and even big girls need help doing some things, think of an example.....such as an older cousin or something tying their shoelaces.

I'm not saying the nursery have dealt with it perfectly, but going to OFSTED was very OTT in my opinion.

Hmmm
There should be an appropriate reporting structure in place, with an umbrella body and a standard leaflet explaining all this to users.

If we don't take proper care of 3-5s what does it ultimately say about our society ?

ET
Your argument seems fundamentally based on the technicality (garnerered by your own account being a teacher, and having considered the circumsances at length), that OFSTED is not the appropriate authority.

Perhaps there should be a properly advertised appropriate authority.

Have to say I agree with points made by notea

If your DD is refusing help, what can the nursery do? What do you expect them to do?
On the flip side if my DS was to come home from nursery and say he was wiped and he asked not to be i would be very angry and concerned. The nursery have a duty to respect your childs wishes.

I think you need to focus on the issue that she has improvements to make in this areas and help her with this, provide wet wipes if she struggles with toilet roll and introduce a sticker chart with rewards if she is clean each day.
The nursery should also support you with this.

FFIW My DS is almost the same age as your DD. He wipes himself. Sometimes he doesnt make a perfect job but he is getting better and I encourage his progress. Your DD will not learn if she is not given the chance and someone does it for her.

I'm sorry to hear your child has health problems relating to this issue but I can't see how the nursery are to be held liable for this?

cumfy - I would imagine any nursery would have a complaints procedure which any parent is able to look at and follow.

And yes, my point is indeed that the OP has taken her complaint to the wrong place, but the question at the top of this thread reads

"Am I Being Unreasonable for reporting nursery to ofsted?"

I would imagine any nursery would have a complaints procedure which any parent is able to look at and follow

Great: problem solved then.-

Perhaps OP might be able to clarify.

It does say at childcarefinders.org that:
The law states that all child care providers must keep parents well informed and deal with any issues promptly and all child carers must have a written complaints procedure for parents to follow.

But OP's account is not suggestive of that.

I am not sure what you think Ofsted could do in any case ? Eviltwins is right, they couldn't possibly proceed on this one. Nursery state that they are providing acceptable care , you disagree . how to prove who is in the right ? Inspect your DD ?? Obviously not , that really would be intrusive . Therefore I suggest you take a more realistic and practical approach and work with your DD and the nursery to teach her how to do it or accept help.

I wish her better health in the near future .

OP-Please let us know what happens to the Ofsted complaint.

Curious. Probably weeks of course.

As an update, Nursery have put in place a form for me to sign when I collect which tells me exactly how many times she went to the toilet and what she did - Wee or Poo. Also, whether she accepted help or not. I do think this is over the top, but I'm glad as one more incident of poo in pants could make her ill again.
She has all the wet wipes and star stickers at home, where she always yells for help at poo times. She has been taught to say No thank you if she does a wee, and Please help me when she does a poo. She knows the poo has made her poorly.
Nursery have not apologised and will unlikely deal with our complaint properly. We are taking her out of there as soon as possible.
This does happen to other children, frequently, I am not the only parent to complain and so the only place left to complain is Ofsted. The Local Authority do not get involved as it is a private nursery.
As for Ofsted, they took the complaint very seriously indeed as EYFS clearly states the childs welfare is paramount.
When I hear back, I will post again.
Thank you for all your comments.