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AIBU?

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to report fastfit garage staff

3 replies

notmorejunk · 31/07/2010 14:24

Sorry long. Rang 2 fast fit companies for tyre quote. Both similar so went with slightly more convenient one. When I got there I was told they got size wrong at that not many tyres availabl in that size. Offered a tyre which was on offer at other garage. I asked if they could match priced. Instead offered me another make for same price which I accepted. When I went to pay they offered me an accidental damage warrantly on tyre at £10. When i got home I realised that the tyre they put on should have had this cover included in price.
So I decided to check tyre price on their website and I did pay slightly less than the quoted online price. However, I also saw a price match gurarantee so I could have paid for the dearer tyre ang got a refund on difference.
Would you report or let it go?

OP posts:
RunawayWife · 31/07/2010 14:40

Report

katiestar · 31/07/2010 18:49

But the point is you didn't go for that tyre did you.Unless the brand you bought is cheaper from the other garage,I don't see how you can argue a case?

notmorejunk · 31/07/2010 19:01

Surely though they sholud firstly honoured the original quotes prices and they should not have bumped another £10 on the price for a warranty which should have been included in the quoted price of the tyre. I believe they also should have told me about price match policy as I made them aware that I could obtain better known tyres for a much keener price.

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