Host requests for Airbnb places.

[madaboutpurple]

I saw some information on the net that Airbnb hosts are not allowed to ask guests to do the jobs that they often ask to be done anymore. My point of view has always been I am on holiday, the place will be getting a cleaner in before the next guests arrive so I will do a few things but I am not there due to being a paying guest to do some of the demands owners ask.

Once I was asked to put sheets and duvet covers into a bag for each room. Never asked to put a wash on!

You are not being asked to take out the bins. If you stay in an apartment for a week then there will be coffee grounds, teabags, vegetable peelings, chicken bones, and possibly dirty nappies, wet wipes and so on accumulating over the week. You are being asked to take these out and place them in the outdoor bins - just as you hopefully would in your own home - rather than letting the indoor bin overflow, stink or drip. Likewise your pizza boxes, fish and chips wrappers, drinks cans, beer and wine bottles - why do guests think it is OK to pile these up in the kitchen, push them under the bed or behind the sofa rather than just taking them out and placing them in the bins provided. If a child squirts ketchup all over the table, or you spill a glass of wine, or someone vomits in the sink at home do you leave it to fester for a week or do you wipe it up?

Yes, I am.

If I were in a hotel I’d be leaving it in the bin for housekeeping to deal with. I will leave it for the cleaner to deal with.

Cannot believe there are people who would leave overflowing bins and rubbish round an apartment rather than take it out. Who wants to eat breakfast looking at last nights takeaway cartons??

If you were in a hotel housekeeping would be cleaning every day. You wouldn't be accumulating a week's worth of rubbish and it wouldn't be left stinking in the kitchen for a week before being dealt with.

A private airbnb rental is not a hotel, or an apartment-hotel, and the expectations on both sides are different. If you want full service, by all means book a hotel or an apartment in an apartment-hotel.

Your cleaning company may have several properties to turnaround, but that is their problem.
If you were doing the cleaning yourself I'd be happy to go that little extra mile, but it certainly wouldn't be my job to help a professional cleaning company increase profits by doing work so they can keep their staff levels low. And I'd certainly not be hanging around waiting for a dishwasher to finish.
Your guests experience should be the one that matters. They're paying you.

It takes you more than 4.5 hours to clean a one bed apartment?

You are being asked to take these out and place them in the outdoor bins - just as you hopefully would in your own home - rather than letting the indoor bin overflow, stink or drip.

Not necessarily. I have been to several Air BnBs, esp in the EU, where the requirement is to separate the rubbish into the several municipal categories and then take them into the village to the relevant recycling receptacle.

It sounds like luck of the draw really as we’ve had two short breaks in France this year (Paris and Lille) and didn’t have this experience at all . Paris one no bin instructions given so we left in apartment and in Lille the host was in the upstairs apartment and she told us that if our bins were full to put the bag in the corridor, otherwise to leave it.

🤦‍♀️ If you are in a hotel you have room service, if not daily then more than once in a week’s stay. You also don’t have the rubbish you would have in an apartment where you have been cooking meals. The two are not comparable. If you only use your AirB&B rental for sleeping and your rubbish is confined to the kitchen bin, fair enough, but over a week’s stay, most people will have extra cardboard and bottles. I would have thought that most people would not want to spend their holiday surrounded by a week’s recycling and trash . Yuk .

Oh yes, it's really variable. We got an angry text from an Italian airbnb owner in the early days for not taking our bin bags to the communal bins on the complex - there weren't any instructions so we bagged everything and left it just inside the hallway. I don't think we even knew there were communal bins somewhere!

Absolutely they have changed their business model. Im in Australia and the last couple of airbnb we used had sheets and towels provided by a commercial cleaning service. The owners used an AI translation service, they fairly obviously dont even reside in Australia (we have a lot of foreign investors here).

We use Airbnb quite a lot, sometimes for a few nights, sometimes for a month. Obviously for the longer stays we've cleaned and changed the bed as we would at home, because we don't want to live in a pigsty. For shorter stays we've never been asked to strip the beds, but have left the places clean and tidy and taken the rubbish out.

Only once did we get mildly ticked off for leaving bagged up rubbish because there were no instructions and no bins to be seen anywhere. It being Naples we were apparently supposed to just leave the bag in the street and hope for the best.

We prefer to self catering to hotels as we like to cook local produce, and being lazy toads like to have a lie in of a morning and not be tied to often inconveniently early breakfast times.

To be fair I tend to put rubbish into the bin, not just leave it on the side

@SimonjtDoes your dishwasher take 4.5 hours?? If that’s the case then it still shouldn’t be the guest’s problem, your cleaner should wash and/or dry the dishes by hand if needed so they can put them away in time, there can’t be that many if it’s a one bedroom apartment.

The comments have been varied so it has been interesting to read. It will be interesting when the new rules are introduced in November. I agree with a lot of people who argue that the owner wants you to leave but then asks Oh can you strip the beds etc. I make a point of not using emails on holiday so I won't get their messages until reaching home. Owners need too pay their cleaners well and allow enough time for the cleaners to clean. I am all in favour of the new rules. I like to leave the place tidy but cannot do much if you want us to be out of the door by 9.30 or earlier.

I don’t expect to be told to strip beds on departure. Nor do l expect to empty bins; although l do expect to have somewhere l can empty bins during my stay.

But washing dished before l leave? I would look upon that as common courtesy. I don’t need “rules” to tell me to do that. I wouldn’t dream of leaving somewhere with dirty dishes in the sink.