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Anyone else trying to check out a sainsbury's shop?

19 replies

ThreeArmBandit · 17/09/2026 21:44

Shop due tomorrow but website and app are down. If it's not fixed by 11 I will have a very small and not very useful delivery!

Anyone else in the same position?

OP posts:
Releasemeplease · 17/09/2026 21:49

No OP but I just looked on Downdetector and there seems to be widespread problems with Sainsbury's.

cactusdragon · 17/09/2026 21:49

Yes!

PolkaDotPorridge · 17/09/2026 21:49

App down and website down. My shop is also due tomorrow. I had just finished a very big delivery and I couldn’t check out. Then it all went down. So I have the few items , also not very useful, coming that I held the basket with. Not happy.

ThisRareOtter · 17/09/2026 21:52

Yes! We'll have a £60 bottle of champagne arriving (our holding item) and no food 😐

ThreeArmBandit · 17/09/2026 21:53

I wonder if they'll extend the 11pm deadline? I reckon all the Saturday morning slots are going to sell out straight away as well. Very annoying!

OP posts:
ThreeArmBandit · 17/09/2026 21:55

PolkaDotPorridge · 17/09/2026 21:49

App down and website down. My shop is also due tomorrow. I had just finished a very big delivery and I couldn’t check out. Then it all went down. So I have the few items , also not very useful, coming that I held the basket with. Not happy.

Edited

Same, I'd spent ages adding stuff and couldn't check out.

OP posts:
ThreeArmBandit · 17/09/2026 22:24

I think it's back!

OP posts:
ThisRareOtter · 17/09/2026 22:26

Yes we couldn't get the app working but the browser seems to be

LivingForTheWinter · 17/09/2026 22:46

Not working for me, I have 14 mins to amend my order... Gah...

ThreeArmBandit · 17/09/2026 22:49

Stopped working just as I was checking out again!

OP posts:
LivingForTheWinter · 17/09/2026 22:53

Fucks sake - how annoying!!

ThreeArmBandit · 17/09/2026 22:56

I think it's gone through now. Hope everyone managed theirs.

OP posts:
rainbowruthie · 17/09/2026 23:01

Yes, God knows what will actually turn up tomorrow!

CatherineHoward17 · 17/09/2026 23:36

Still down for me.

I now have to traipse round Sainsburys after work tomorrow, then dash home to receive a very expensive delivery, comprising only wine that I'd put in my trolley to reach the delivery threshold. So annoying!

I hope they sort it out and extend the checkout deadline before I go to bed...

SkinnyOatFlatWhiteForMePleaseBarista · 17/09/2026 23:44

I gave up at 22.54hrs and came to bed. Beyond annoying.

PolkaDotPorridge · 18/09/2026 06:18

CatherineHoward17 · 17/09/2026 23:36

Still down for me.

I now have to traipse round Sainsburys after work tomorrow, then dash home to receive a very expensive delivery, comprising only wine that I'd put in my trolley to reach the delivery threshold. So annoying!

I hope they sort it out and extend the checkout deadline before I go to bed...

Call them to cancel the delivery to save you rushing home.

PolkaDotPorridge · 18/09/2026 06:23

ThisRareOtter · 17/09/2026 21:52

Yes! We'll have a £60 bottle of champagne arriving (our holding item) and no food 😐

That’s usually what I hold a slot with until I have time to do the whole order 🤣 This time I’d managed to get a few bits reserved but nothing like the full order.

CatherineHoward17 · 19/09/2026 12:42

PolkaDotPorridge · 18/09/2026 06:18

Call them to cancel the delivery to save you rushing home.

Thanks for this suggestion - I hadn't realised you could cancel after the 11pm deadline, but I phoned the store and managed to cancel 😅

PolkaDotPorridge · 20/09/2026 12:41

@CatherineHoward17 ah that’s good!

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