Had an online order (clothes) delivered today, except it was delivered to a another address round the corner, similar street names.
So my DD went round to get it and the man said he didnt have it, he'd given it back to the delivery driver, even though I have a photo of him at the door, the location photo and an email saying it was delivered!
This has happened before, parcel gets delivered to him, he denys all knowledge, so far I reckon hes had about £400 worth of stuff and im sick of it. The companies always replace/refund but that's not the point!
Is it worth reporting? Would they speak to him? obviously i can't prove the previous times but if they spoke to him it might make him think again!