So: Evri lost this item almost immediately and it was flagged as likely lost right from the beginning. We have to then wait 30 days (or whatever it is) after which I had 48 hours to re-report for a refund. Annoying? Yes. Scammy? Yes, but I’ll remember, won’t I?
Except for the fact that I happened to have some very hectic and fraught stuff going on on those exact days (travelling, sick parent etc) and the one occasion I got a moment to do it my phone malfunctioned and deleted the entire thing right in front of my eyes.
I do understand it is in the terms and conditions, but in what world is it reasonable to hold onto your money for weeks and weeks and then give you such a tiny window in which to sort it out- surely they should just refund you automatically since they can see it has not been delivered?
Grrrrr!