Hi I'm just wondering how good Vinted are at stepping in to settle a dispute?
I recently bought an item that not only doesn't work but is clearly fake. I tried to message the seller and got no response so I escalated it to Vinted. They have said if no resolution is found by 31/8/26 I will be handed over to "support"
I've since had a response from the seller offering only £10 of my money back which I've declined and reiterated I want a full refund. I can see this going back and forth between me and the seller but I'm not backing down. I want the full refund.
How likely is it that Vinted will pursue the full refund for me if he continues to refuse?