I get my shopping from a farm each week and they use 24hour delivery through royal mail or something. It includes meat which is most of the value of the order. I was supposed to get it yesterday! There is no sign of it arriving and I haven't had an email to say it's out for delivery. I know it's only 1pm but it's passed the time that the postie would come now on their route. Royal mail are unlikely to deliver until next week now.
I get another box from them on Thursday as well so I won't have the time to use what's in the box when it's so late. I might need to do an emergency delivery from another shop. This is one of those stressful situations in life where it doesn't go to plan. Should I be entitled to a refund