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AirBnB booked but no message from the owner?

3 replies

JacknDiane · 01/07/2026 21:45

So we booked a couple of nights away, Thurs to Saturday. We paid in full. We have received no communication from the owner. I messaged this morning to say who we are and when we're coming. Nothing back yet. This is unusual for us, usually the owner sends a friendly message when you're booking is confirmed, as our was a few days ago. Its about a 4 hours drive to the AirBnB, dont want to arrive and be locked out!
Never had zero communication before and we've done AirBnB for years.

Am i being daft? The owner has great reviews and is a superhost, hosting 4 years, nearly 200 great reviews.

What do you think?

OP posts:
JacknDiane · 01/07/2026 21:53

I read the tips from Airbnb, it says I should receive check in instructions 48 hours before arrival. Due to arrive tomorrow and heard nothing. I messaged again just now. See what happens.

OP posts:
LoSlo3toGo · 01/07/2026 22:16

Host here & understand your concerns (double booking would be my main worry)

Is it a private host or through an agency (look to see if other listings)

You can always reach out to Airbnb customer support to contact the owner before you set off

also, if you arrive & there are any issues you can contact Airbnb who would have to resolve/find you other accommodation

JacknDiane · 02/07/2026 07:15

Thanks, I will try to c9ntact the owner after 9, if i don't hear anything I'll contact Airbnb.

OP posts:
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