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Help please with Samsung phone

6 replies

Ihateboris · 18/05/2026 11:00

I didn't know where to post this. I've obviously inadvertently clicked on something I shouldn't and now I keep getting leads of annoying ads. I attach a screenshot. Can anyone help please? I've tried switching phone on and off which hasn't helped. Thanks so much

Help please with Samsung phone
OP posts:
FieryA · 18/05/2026 11:07

Have you mistakenly downloaded any app? The ads might be linked to that. Delete any apps that are not required. Also, if you long press the 'ad' section, does it give an option to delete?

CoffeeBeansGalore · 18/05/2026 11:12

Have you tried delete browsing data in settings? You can also delete history. This should clear cookies & clean up the cache.

CoffeeBeansGalore · 18/05/2026 11:15

Also go into settings - battery device care. It will list what apps are using more battery/storage. You may find ones you didn't know were there & then uninstall them.
Good luck.

Ihateboris · 18/05/2026 11:18

Thanks everyone. I'm a bit of a luddite and crap with technology so I'll give all your suggestions a go. It's really irritating 😒

OP posts:
Ihateboris · 18/05/2026 11:23

FieryA · 18/05/2026 11:07

Have you mistakenly downloaded any app? The ads might be linked to that. Delete any apps that are not required. Also, if you long press the 'ad' section, does it give an option to delete?

I've tried the long press, and it opened another ad! 🤣

OP posts:
Ihateboris · 18/05/2026 11:56

I've tried all the suggestions but still having issues. In fact, I'm now getting more pop ups and I attach a screenshot @

Help please with Samsung phone
OP posts:
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