have an appointment tomorrow i need to cancel but there doesn't seem to be a phone number anywhere?

[cifmnj]

is there a contact number for sky boradband? I have been trying to find it most of this morning and keep getting told to call 150 from my mobile but I'm on EE for my mobile so not sure how to contact them, keep getting directed to their forum online via the help pages and keep going round in a loop, found one number online that sounds strange when I call i and it makes robot sounds and doesn't ring.

issue is I have an appointment for cityfibre to install full fibre braodband at my flat tomorrow but after speaking to my housing association today they have told me I should have asked them for permission to get it installed as it involves drilling holes etc (had no idea i needed persmission to get it done) so i have been told to cancel the appointment for now.

called cityfibre who told me they can't cancel appointments and i have to call sky for them to cancel it.

appointment is tomorrow lunch time and so far i have no way to talk to a human at sky to cancel the appointment, sky online chat is a bot.

anyone have any idea how to speak to sky over the phone?

Have you tried calling 150 from your mobile?
You dont need to be with sky for your mobile to contact them that way

i'm on ee for my mobile and 150 is also the number you call to get through to ee customer services so if i call it i get put through to ee

Have found this. Hope it helps

What does the Skybot tell you to do when you ask it? They usually put you through to talk to a real person if you keep asking "speak to advisor".

Does any of this work? Its so frustrating

03337591018

this is the number that shows up on my sky app for broadband help

Keep telling the chat bot you have to talk to a person. Eventually they give up and pass you on.