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Vinted locker - dropped off parcel but no updates…

6 replies

GoldenLands · 24/04/2026 07:29

I deposited a parcel in a Vinted locker two days ago. I scanned the QR code, a door opened, I put the parcel in, closed the door and the screen confirmed it was now in the charge of Vinted (wish I’d taken a photo of this!!). But since then - nothing. The chat with the buyer still says ‘print label’ and I have no proof that I actually deposited the parcel already.
Every other time I’ve sold something it all updates instantly so I’m a bit concerned that the parcel is sitting in the Vinted locker and there’s nothing I can do.
Has this happened to anyone before? I’ve contacted Vinted customer support and waiting for a ‘real’ person to get back to me.

OP posts:
GU24Mum · 24/04/2026 07:35

I had this with something earlier in the week. It was DPD rather than the usual ones I use which acknowledge instantly. I think it was Yeep and they didn’t send anything for a couple of days. You can go into the Vinted message and mark that you’ve dropped the item off. Mine did eventually update that the parcel had been dropped off but I did wonder if we’d done something wrong.

MouseCheese87 · 24/04/2026 07:37

I think Inpost has had some delays recently. I use a shop for dropping off, not the lockers but I've known it to delay updating for up to 2 days. Unless you're posting towards the end of your time window and Vinted refunds your buyer because they think you haven't sent, it should be ok.

Needtosoundoffandbreathe · 24/04/2026 07:39

Install the InPost app and check the tracking on there if you've only been looking on Vinted so far.

GoldenLands · 24/04/2026 07:47

Thanks all! @GU24MumI can’t see any way of marking that I’ve dropped the item off, though?

OP posts:
GU24Mum · 24/04/2026 07:58

I can’t remember how I did it but I think I pressed various things in the message and then had an option to confirm I’d sent it. Sorry not to be more help. As you say, its less of an issue if you get an acknowledgment and it’s then slow rather than wonder if you’ve put it somewhere it will stay for ever and never be collected!

GoldenLands · 24/04/2026 10:27

Thanks. I can’t find it but I think I’ll just have to wait for Vinted to get back to me. It’s very odd!

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