Hi, I saw this and had to reply
I'm actually building an app called Soda (getsoda.app) that's designed almost exactly for this situation, and honestly, your son's experience sounds a lot like mine when I started out.
The note-taking problem is so real. The moment you start writing, you lose the thread of the conversation, and then you've got notes but you've lost the relationship. It's exhausting, and for someone with dyslexia it's even more of a tax on top of an already demanding job.
Think of Soda like a second brain for work. It sits in the background on his computer and quietly builds up a memory of everything that matters as he goes about his day; what was discussed, decisions made, things to follow up on, etc. Over time it builds up a profile of everyone he speaks with, so before any call or meeting he can instantly remind himself of everything he needs to know.
It's early days and we're building it with real salespeople, so feedback from someone like your son would mean the world to us.
If you want to get him to drop me a message I'd love to get him set up and see if it helps! Wishing him all the best in the new role 😊